At Hazem Al Zubi Art Gallery, I maintain records for clients, artworks, sales, and follow-ups, and check acquisition certificates against source records before issuing them. I also clean and organize collector and gallery contact lists and track lead status.
At Extensya, I processed customer cases and updated booking, order, return, and refund data in Zendesk, CRM systems, and Amadeus. I cross-checked records to find and correct errors, and built an improved follow-up process for unresolved cases. My work at Art of Pottery also included proofreading and editing translated documents and translating between Arabic and English.
