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basroni UserBU
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basroni User

@basroniuser

Experienced logistics and operations coordinator, strengthening fast-paced delivery and customer coordination.

Indonesia
Message

What I'm looking for

I’m looking to support logistics, operations, and customer workflows in a fast-paced environment—handling coordination, delivery scheduling, and issue resolution. I value clear communication, reliable remote collaboration, and opportunities to improve operational efficiency.

I’m an experienced operations and logistics coordinator with hands-on experience managing courier activities, online shop deliveries, and customer coordination. I’m comfortable working independently while coordinating remote communication through WhatsApp.

In my courier & operations role, I coordinate daily courier pickups and deliveries across Batam and manage operational communication with online shops and customers. I handle customer inquiries, complaints, and delivery coordination, keeping logistics running smoothly.

I organize delivery scheduling and the courier workflow to maintain operational efficiency in fast-paced environments. I also assist online sellers with logistics and order fulfillment, supporting effective online marketplace operations.

I’m confident in problem solving, client handling, online order coordination, and team coordination—especially when working across multiple online shop partners and retail businesses. I bring reliable remote collaboration and time management to every operational task.

Experience

Work history, roles, and key accomplishments

SO
Current

Courier & Operations Coordinator

Self-Managed Courier Operations

Sep 2016 - Present (9 years 10 months)

Coordinated daily courier pickups and deliveries across Batam. Managed operational communication with online shops and customers, handling inquiries and complaints and scheduling courier workflow for online order fulfillment.

Education

Degrees, certifications, and relevant coursework

Gadjah Mada University logoGU

Gadjah Mada University

Associate Degree, Marketing

Activities and societies: Business communication, remote collaboration, time management.

Associate degree in Marketing with a focus on business communication and collaboration.

Tech stack

Software and tools used professionally

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