basroni User

I’m an experienced operations and logistics coordinator with hands-on experience managing courier activities, online shop deliveries, and customer coordination. I’m comfortable working independently while coordinating remote communication through WhatsApp.

In my courier & operations role, I coordinate daily courier pickups and deliveries across Batam and manage operational communication with online shops and customers. I handle customer inquiries, complaints, and delivery coordination, keeping logistics running smoothly.

I organize delivery scheduling and the courier workflow to maintain operational efficiency in fast-paced environments. I also assist online sellers with logistics and order fulfillment, supporting effective online marketplace operations.

I’m confident in problem solving, client handling, online order coordination, and team coordination—especially when working across multiple online shop partners and retail businesses. I bring reliable remote collaboration and time management to every operational task.