Basmala Ashraf
@basmalaashraf
Health Sciences/Dental Prosthetics student with sales and chat-support experience; I build strong customer relationships.
What I'm looking for
I’m a Health Sciences student specializing in Dental Prosthetics at New Mansoura University, and I bring a customer-first mindset to every interaction. I’ve gained practical experience across real estate sales, retail sales, and communication-focused roles.
In sales positions such as Real Estate Sales Representative (Time Share and Al Kamel) and Retail Sales Representative (Clothing Store), I strengthened my negotiation and problem-solving skills while supporting customers through their needs. I’m confident in fast learning, teamwork, and delivering clear communication that builds trust.
I also supported customer conversations and brand presence through social media page management. I focus on customer relationship management and effective messaging, combining customer service fundamentals with Social Media Management to keep engagement strong.
I’m seeking a remote opportunity in Customer Service, Chat Support, Sales, or Social Media. I want to contribute right away, continue developing my professional skills, and grow in an environment that values communication and consistent results.
Experience
Work history, roles, and key accomplishments
Real Estate Sales Rep
Al Kamel Real Estate
Represented Al Kamel Real Estate to drive property sales through customer communication and consultation. Managed inquiries and continued customer follow-ups while applying problem-solving and time-management skills.
Real Estate Sales Rep
Time Share
Sold time-share properties by communicating with customers, addressing inquiries, and supporting negotiations. Maintained customer relationships and handled follow-ups using CRM processes.
Social Media Page Manager
Social Media Page Management
Managed a social media page by responding to customer messages and supporting engagement through clear communication. Used chat support and customer service practices to resolve questions and maintain a positive customer experience.
Retail Sales Representative
Clothing Store
Supported retail sales for a clothing store by assisting customers with product selection and answering questions. Applied teamwork and fast-learning skills to deliver consistent customer service during busy periods.
Education
Degrees, certifications, and relevant coursework
New Mansoura University
Dental Prosthetics
Health Sciences student in the Dental Prosthetics department at New Mansoura University.
Availability
Location
Authorized to work in
Job categories
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