Basetsana Molao

As a Fraud & Disputes Advisor, I verify customer identities, investigate fraud claims, and ensure compliance with financial regulations. I analyze transaction data, monitor fraud trends, and provide training to customers on fraud prevention. My role includes utilizing various tools to safeguard customer accounts and participating in change management initiatives.

In my role as a Customer Service Advisor, I assist customers with banking services, process domestic and international payments, and resolve queries. I ensure adherence to banking procedures and provide excellent customer service, recognized by senior management.

As an Economist I, I managed project finances, provided support for high-level committees, and appraised funding proposals. I facilitated technical cooperation and monitored project implementation, ensuring efficient use of resources for development projects.

As an Assistant Internal Auditor, I conducted revenue audits, compliance checks, and presented audit reports. I initiated anti-corruption initiatives and provided recommendations to improve internal processes.

In this role, I conducted compliance checks, assisted customers with financial processes, and performed risk assessments. I ensured adherence to financial regulations and provided support for loan schemes.

I conducted tutorial lessons for economics students, assisted with research work, and invigilated exams. My role involved helping students understand complex concepts and improving their academic performance.

In this position, I processed payments, managed customer relationships, and maintained accurate financial records. I was responsible for tax computations and ensuring compliance with financial regulations.

Completed training in Financial Intelligence Analysis, enhancing skills in analyzing financial data for intelligence purposes.

Grade: 76%

Achieved ACAMS Certification with a score of 76%. This certification focuses on anti-money laundering practices and compliance.

Completed training in Excel Data Analytics in AML, focusing on data analysis techniques applicable to anti-money laundering.

Completed training in Financial and Contractual Procedures, enhancing understanding of financial management in donor-funded projects.

Passed the CFA Investment Foundations Certificate, providing a foundational understanding of investment principles and practices.

Grade: 4.3

Activities and societies: Published thesis contributing to the field of economics.

Achieved a Master's Degree in Economics with a GPA of 4.3. The program included a published thesis on 'Insurance and Economic Growth - Evidence from Botswana'.

Activities and societies: Invigilated tests and exams, and supported lecturers with various tasks.

Worked as a Teaching Assistant in the Department of Economics, conducting tutorial lessons and assisting students with research work and assignments.

Grade: 67.5%

Completed a Post-Graduate Certificate in Enterprise Risk Management with a score of 67.5%. This program focused on identifying and managing risks in various business environments.

Activities and societies: Set test papers, marked assignments, and guided students in their academic performance.

Served as an Assistant Lecturer, teaching Introduction to Accounting and Business Finance to second-year students, utilizing creative teaching techniques to engage students.

Grade: 3.6

Activities and societies: Resident Assistant in the Student Welfare Department, involved in student welfare activities and support.

Completed a Bachelor of Arts Degree in Economics and Accounting with a GPA of 3.6. The program provided a solid foundation in economic theories and accounting principles, preparing me for a career in finance and economics.