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Kingsley Njoku

@kingsleynjoku

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Highly motivated compliance analyst with expertise in fraud prevention.

United Kingdom

Message

What I'm looking for

I am looking for a role that allows me to leverage my compliance expertise in a supportive environment that values professional growth and teamwork.

I am a highly motivated professional with extensive experience in investigation and research roles, particularly in compliance and corporate security. My focus on fraud prevention and halting financial crime has equipped me with the skills necessary to ensure quality assurance in information reporting. I thrive in both independent and team environments, demonstrating strong leadership and management abilities.

Throughout my career, I have held various positions, including Compliance Analyst at ScottishPower and KYC/AML Analyst at multiple banks. My responsibilities have included advising customers, conducting risk-based checks, and performing enhanced due diligence assessments. I take pride in my ability to identify performance failures and provide actionable feedback to improve processes, ensuring compliance with regulatory standards.

With a BA in Production Engineering and a Certificate in Applied Finance, I am resourceful and adaptable, always seeking opportunities for professional development. I possess excellent communication and interpersonal skills, which enable me to build trust with clients and colleagues alike. I am eager to contribute my expertise to a dynamic organization focused on compliance and security.

Experience

Work history, roles, and key accomplishments

Current

Compliance Analyst

Current

ScottishPower

Mar 2022 - Present (3 years 3 months)

Advised customers on optimal resolutions for their concerns, identifying root causes and ensuring timely correction and follow-up. Responsible for customer care, recognizing and reporting performance and quality failures to relevant stakeholders. Provided analytical feedback to amend cases before final submission.

Compliance Customer Service Quality Assurance Fraud Prevention Financial Crime Reporting Data Analysis

KYC/AML Analyst

Nationwide Bank

May 2021 - Mar 2022 (10 months)

Ensured client identification documents met required criteria and examined colleagues' case-handling decisions for process and compliance adherence. Conducted risk-based preventive checks to mitigate consumer impact from quality issues. Provided analyst feedback for case amendments prior to final inspection.

KYC AML Due Diligence Risk Assessment Compliance Financial Crime Quality Assurance Process Improvement

Compliance KYC/AML Analyst

Monzo Bank

Jun 2020 - May 2021 (11 months)

Investigated complaints and maintained the structural and technical quality of audit reports from various providers. Completed and maintained QA standard reports, identifying trends and supplying accurate data to meet SLA requirements. Verified client identification programs and account opening documents for KYC compliance, identifying accurate risk ratings for accounts.

KYC AML Due Diligence Compliance Audit Risk Management Financial Crime Data Analysis

Customer Representative

EBay North America

Nov 2019 - May 2020 (6 months)

Established trust and relationships with customers while maintaining high levels of detail and accuracy. Served as a point of escalation, resolving customer issues and empathizing with dissatisfied customers. Advised customers on the best resolutions for their concerns, determining root causes and ensuring follow-up for resolution.

Customer Service Conflict Resolution Communication Problem Solving Customer Relationship Management Escalation Management

KYC/AML Analyst

Wells Fargo Bank

Jan 2018 - Dec 2019 (1 year 11 months)

Reviewed supplier invoices and supporting documents for compliance with accounts payable policies and processes, vouching all invoices for accuracy. Investigated and resolved reconciling items on vendor sub-ledgers. Collated month-end unposted invoices for accrual and booked them in the ERP system.

Accounts Payable Supplier Invoice Processing Compliance Financial Reporting ERP Systems Vendor Management

Accounts Payable Analyst / Admin Assistant

First Bank Plc NIGERIA

Jan 2015 - Present (10 years 5 months)

Accepted and tracked invoices using an ERP system, maintaining regular communication with vendors via email and updating databases. Provided timely responses to supplier queries.

Accounts Payable ERP Systems Database Management Administrative Support

Education

Degrees, certifications, and relevant coursework

Bowie State University

Certificate, Applied Finance

Obtained a Certificate in Applied Finance from Bowie State University. This program provided foundational knowledge in financial principles and practices.

Bowie State University

Master of Science, Information System Technology

Completed a Master of Science degree in Information System Technology at Bowie State University. The curriculum focused on advanced concepts in information systems and technology.

Federal University Of Technology Owerri

Bachelor of Engineering, Industrial Production

Earned a Bachelor of Engineering in Industrial Production from Federal University Of Technology Owerri. The program covered principles of industrial production and engineering.