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Bambang WidjanarkoBW
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Bambang Widjanarko

@bambangwidjanarko

IT data management leader in financial services who cut regulatory reporting turnaround time by 40% through automation.

Indonesia
Message

At Bank Sahabat Sampoerna, I led enterprise data management initiatives and managed data and reporting platforms, including the Data Warehouse, Operational Data Store, and Central Bank Reporting. I improved production application availability from 99.95% to 99.98% and reduced regulatory reporting turnaround time by 40% through automation and process optimization.

At KSP Sahabat Mitra Sejati, I managed IT production operations for core banking, business applications, regulatory systems, and management reporting. I coordinated disaster recovery and business continuity activities and supported IT governance based on ITIL and COBIT.

Earlier at KSP Sahabat Mitra Sejati, I spearheaded the end-to-end Temenos T24 Core Banking migration and architected and implemented the company's Enterprise Data Warehouse. I also automated user reporting delivery.

At GE Capital, I supported management information systems and IT helpdesk operations. I built the User Guidelines website using HTML and PHP and contributed to infrastructure and application initiatives.

Experience

Work history, roles, and key accomplishments

Bank Sahabat Sampoerna logoBS

IT Data Management Dept. Head

Bank Sahabat Sampoerna

Nov 2024 - Jun 2026 (1 year 7 months)

Bank Sahabat Sampoerna is part of the Sampoerna Financial Group

Responsible for:
•  Led enterprise Data Management initiatives and aligned technology solutions with business objectives and regulatory requirements.
•  Managed enterprise data and business reporting platforms, including Data Warehouse, Operational Data Store, Data Quality Dashboard, Fraud Management System, Reporting Archive and Cen

KSP Sahabat Mitra Sejati logoKS

IT Production Support - Core, Channel, Regulatory Surrounding, & MIS Manager

KSP Sahabat Mitra Sejati

Jul 2022 - Oct 2024 (2 years 3 months)

KSP Sahabat Mitra Sejati is part of the Sampoerna Financial Group

Responsible for:
•  Managed IT production operations supporting core banking, business applications, regulatory systems and management reporting.
•  Coordinated EOD/BOD processes and ensured timely system availability and business operation continuity.
•  Managed SLA, incident resolution, problem management and service improvement

KSP Sahabat Mitra Sejati logoKS

IT MIS & Production Support

KSP Sahabat Mitra Sejati

Mar 2012 - Jul 2022 (10 years 4 months)

KSP Sahabat Mitra Sejati is part of the Sampoerna Financial Group

Responsible for:
•  Supported mission-critical business applications including Temenos T24 Core Banking, Loan Origination System, Orafin, Collection System, Payment Point System, Digibank, SMS System, SID BI and SLIK OJK.
•  Analyzed business and system issues and coordinated corrective actions with application development and tech

KSP Sahabat Mitra Sejati logoKS

IT MIS & Application

KSP Sahabat Mitra Sejati

Mar 2010 - Mar 2012 (2 years)

KSP Sahabat Mitra Sejati is part of the Sampoerna Financial Group

Responsible for:
•  Provided data mining for business reporting, process analysis and data analysis.
•  Provided daily, weekly and monthly management reports (National Outstanding Funding, Monthly Portfolio Report – RR NPL DLQ, Incentive COF).
•  Troubleshot E-Base Core Banking and LOS issues.
•  Maintained the corporate website.

GE Capital logoGC

Management Information Systems Specialist

GE Capital

Dec 2009 - Mar 2010 (3 months)

Responsible for:
- Support the marketing, loyalty and CRM teams with data mining, process and analysis accurately and timely
- Support and provide data mining for business report performance
- Manage the performance of SMS Broadcast on SMS Program as well as the number of SMS and SMS provider
- Reduce number of customer complaints related to SMS Broadcast
- Maintain and manage the marketing, loyal

GE Capital logoGC

IT Helpdesk Support (Team Leader)

GE Capital

Jan 2008 - Dec 2009 (1 year 11 months)

Responsible for:
- Maintain Kintana Service Request, outstanding problem on Kintana on daily basis
- Maintain PC, phone & laptop inventory, new items, items in storage, disposal items, laptop report and PC supports telephone usage
- As L1 for Infrastructure & Security and Maintain Infrastructure & Security Project
- Assist in project and work with consultants for application installation
- Script

GE Capital logoGC

IT Helpdesk Agent (Team Leader)

GE Capital

Aug 2007 - Jan 2008 (5 months)

Responsible for:
- Follow up Helpdesk critical problems to L1 and L2
- Responsible of getting information about kintana services (requirement) then Assigning services to correct resolver
- Maintain IT Helpdesk Contact Point for Agents monthly basis
- Maintain Agents Telephone usage
- Maintain Outstanding Kintana Problem and Helpdesk Service Request
- Create Schedule for Agent in Monthly basis
- Ab

GE Capital logoGC

IT Helpdesk Agent

GE Capital

Mar 2006 - Aug 2007 (1 year 5 months)

Responsible for:
- Able to pick up phone with standard answer "IT Helpdesk Selamat Pagi/Siang/Malam dengan Agent Name bisa dibantu?"
- Log all problems to Kintana system
- Use SMS Broadcast effectively as a part of escalation or information distribution
- Use Email Notification as a part of user information distribution
- Providing Daily Report – at 12pm, Ensure all the problem and services are li

PB

Information Technology Specialist

PT. Aviatech Bogor

Jan 2005 - Mar 2006 (1 year 2 months)

Responsible for:
- System support
- Data Entry

Education

Degrees, certifications, and relevant coursework

LI

LinkedIn

Data Management Essential Training

Feb 2026

LI

LinkedIn

Dasar-Dasar Ilmu Data: Pokok Pembahasan

Feb 2026

LI

LinkedIn

Dasar-Dasar Transformasi Digital

Jan 2026

LI

LinkedIn

Kelancaran Data: Mengeksplorasi dan Mendeskripsikan Data

Feb 2026

LI

LinkedIn

Visualisasi Data untuk Analisis dan Analitik Data

Jan 2026

LI

LinkedIn

Jadilah Manajer Yang Tidak Akan Ditinggalkan Karyawan

Jan 2026

LI

LinkedIn

Mempelajari Tata Kelola Data

Jan 2026

LI

LinkedIn

Strategi Data

Jan 2026

LI

LinkedIn

Learning Data Governance

Nov 2025

LI

LinkedIn

Building a Generative AI Tech Strategy

Nov 2025

LI

LinkedIn

Designing Data Governance

Nov 2025

PR

Preinexus

IT Governance Using COBIT 5

Nov 2024

PR

Preinexus

IT Governance Using COBIT 4.1

Nov 2024

PS

PT Catur Daya Solusi

AWARENESS TRAINING OF INFORMATION SECURITY MANAGEMENT SYSTEM BASED ON ISO 27001:2013

Apr 2023

LF

Legacy Data, Sql Server 2008R Data Quality, Integrate, ETL, Migrate, Update, T-SQL, Freelancer

Designing and Optimizing Database Solution with SQL Server 2008

Aug 2014

SA

SAS

SAS (Statistical Analysis System)

Dec 2008

Universitas Gunadarma logoUG

Universitas Gunadarma

Bachelor's degree, Informatics

2000 - 2004

Tech stack

Software and tools used professionally

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