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balogun lekan

@balogunlekan

IT Support Engineer at Soft 360 Degrees Consult who deployed EMR systems across Primary Health Centres and trained over 80 healthcare professionals.

Nigeria

Message

At Soft 360 Degrees Consult, I install and configure computers and peripherals for IBudget (Odi-Olowo/Ojuwoye LCDA), and resolve hardware, software, and device issues. I also perform routine maintenance and support network troubleshooting.

For iMedica (Ojodu/Ogba Primary Health Centres (PHCs)), I deployed Electronic Medical Records systems and trained over 80 healthcare professionals across four Primary Health Centres. I provide ongoing assistance with EMR-related issues and help staff use digital health records.

Experience

Work history, roles, and key accomplishments

Current

IT Support

Current

Soft 360 Degrees Consult

Jan 2024 - Present (2 years 10 months)

Installed and configured 50+ desktop computers, printers, scanners, and operating systems. Diagnosed and resolved 10-20 hardware, software, and peripheral issues weekly, and performed routine system maintenance and software upgrades.

hardware troubleshooting Software Troubleshooting System Deployment Network Support User Training IT Infrastructure Maintenance ServiceNow

Current

IT Support / EMR Trainer

Current

Soft 360 Degrees Consult

Jan 2024 - Present (2 years 10 months)

Deployed Electronic Medical Records (EMR) systems across multiple Primary Health Centres and trained over 80 healthcare professionals. Resolved an average of 20-30 EMR-related support issues per week and supported the transition from paper-based to digital health records.

EHR Deployment User Training Technical Support Healthcare IT Troubleshooting Coaching

IT Support

Academy Press Plc

Jan 2018 - Dec 2019 (1 year 11 months)

Supported the maintenance of computer systems and network infrastructure, configured new user accounts and workstations, and installed software, hardware, and device drivers. Provided first-line technical support for hardware, software, and network issues.

System Maintenance Network Infrastructure Account Configuration Software Installation hardware troubleshooting Technical Support