Open to opportunities

Balaji Shanmuganandam

@balajishanmuganandam

Message

Experienced IT compliance manager with 26 years in the industry.

India

Message

What I'm looking for

I am looking for challenging opportunities that allow me to leverage my expertise and contribute to organizational growth.

I am a dedicated IT compliance manager with over 26 years of experience in the IT industry. My career has been marked by a proven track record of implementing process improvements and ensuring compliance with regulatory standards such as HIPAA, HITECH, and GDPR. Currently, I am involved in corporate compliance for a leading IT MNC, where I have successfully developed and implemented PowerShell script tools that have significantly reduced audit time and improved quality.

Throughout my career, I have held various roles that have allowed me to hone my skills in auditing business operations, developing company policies, and managing compliance programs. My experience includes conducting internal audits, collaborating with legal teams to resolve compliance issues, and training employees on compliance standards. I am passionate about leveraging my expertise to help organizations navigate complex regulatory landscapes and enhance their operational integrity.

Experience

Work history, roles, and key accomplishments

Current

Manager - Audit, Risk & Compliance

Current

Aquity Solutions India Pvt. Ltd.

Feb 2015 - Present (10 years 4 months)

Conducted internal audits for business operations to ensure compliance with BAA, MSA, SOWs, and standards like SSAE, SOC, PCI DSS, and HITRUST. Developed and implemented PowerShell scripts for IT audit procedures, significantly reducing time and effort.

HIPAA GDPR PCI DSS HITRUST PowerShell IT Audit Risk Management Compliance Monitoring

System Engineer

Interlinks Solutions

Mar 2011 - Feb 2015 (3 years 11 months)

Provided remote, telephonic, and on-premises technical support, including Windows Server configuration and administration. Managed a team of three technical support engineers, coordinating and training them on new technologies.

Windows Server OpenLDAP Active Directory IIS WSUS SharePoint SugarCRM Git Apache Tomcat SQL Server Microsoft Data Protection Manager

Asst. Systems Engineer

TATA Consultancy Services (TCS)

Mar 2010 - Mar 2011 (1 year)

Provided global voice and email technical support across various platforms, handling incident calls and routing them based on RKM. Managed account provisioning and ID management operations, ensuring SLA adherence.

Active Directory Access Management Technical Support

Systems Engineer

Precision Medtrans Solutions

Dec 2005 - Mar 2010 (4 years 3 months)

Administered Windows Server 2000/2003 and provided network diagnostics, maintenance, and troubleshooting services to clients. Set up and networked computer hardware and peripheral devices for various organizations.

Windows Server Maintenance Troubleshooting Hardware Setup

Customer Support Engineer

Helix Automation (P) Ltd.

Mar 2003 - Nov 2005 (2 years 8 months)

Served as a Resident Engineer for BSNL and a Service Engineer for both Central Water Commission and Southern Railways. Provided technical support and services to these key clients.

Technical Support Customer Service Troubleshooting Maintenance

System Administrator

Alpha Systems

Jan 2001 - Feb 2003 (2 years 1 month)

Administered Windows NT 4.0 servers and managed administrative tasks as a shift in-charge. Provided network diagnostics, maintenance, repair, troubleshooting, and implementation services.

Windows NT 4.0 Troubleshooting Recruitment