Open to opportunities

Bae Swarnika

@baeswarnika

Message

Detail-oriented healthcare administrator with expertise in patient coordination and operations.

India

Message

What I'm looking for

I seek a role where I can manage patient or client operations, improve coordination and processes, and grow within a collaborative, mission-driven team.

I am a B.Sc. Nutrition and Dietetics graduate with hands-on experience across healthcare administration, customer relations, and clinical support. I have managed front-desk operations, patient coordination, scheduling, documentation, and billing in fast-paced hospital and clinic environments while maintaining confidentiality and clear cross-functional communication.

I have supported product development in nutraceuticals, led a small sales team in life insurance achieving substantial coverage, and contributed to brand, marketing, and digital content efforts at a startup and a plastic surgery centre. I am adaptable, organized, and eager to apply my coordination, communication, and problem-solving skills to help a growth-oriented organization improve operational efficiency and patient/client experience.

Experience

Work history, roles, and key accomplishments

Current

Brand & Marketing Manager

Current

MUMMAKO

Dec 2025 - Present (3 months)

Managed packaging coordination, supported production quality and product launches, and contributed to early-stage brand building and competitor research in a two-person startup.

Brand Management Product Launch Competitor Research Marketing Execution

Current

Team Leader

Current

Axis Max Life Insurance

Jan 2024 - Present (2 years 2 months)

Led a two-person sales team, coached advisors on client acquisition and policy presentation, and supported joint selling that contributed to over ₹3 crore in coverage generation.

Team Leadership Sales Coaching Client Acquisition Needs Analysis Sales Strategy Performance Monitoring Insurance Sales

Administrator

RÈNUEVA

Apr 2025 - Oct 2025 (6 months)

Oversaw front-office operations, appointment scheduling, patient coordination, and record management at a plastic surgery centre while supporting website content and basic social media efforts.

Office Administration Appointment Management Patient Coordination Records Management Content Coordination Social Media Support Confidentiality

Customer Relations Associate

Bangalore Pet Hospital

Apr 2022 - Aug 2023 (1 year 4 months)

Managed front-desk operations, appointment scheduling, and client coordination in a busy veterinary hospital, improving patient flow and maintaining confidential records with accuracy.

Customer Service Appointments Patient Coordination Billing Support Multidisciplinary Communication Confidentiality

Intern Dietitian

Aster DM Hospital

Nov 2022 - Dec 2022 (1 month)

Conducted patient rounds and provided personalized nutritional counselling, managed food services compliance, and maintained accurate patient records through data entry and analysis.

Clinical Nutrition Patient Counselling Dietary Planning Data Entry & Compliance

Product Development Intern

NutriParadise

Aug 2022 - Aug 2022 (0 months)

Assisted nutraceutical product formulation and testing, conducted ingredient research, and maintained documentation of product trials to support development decisions.

Product Development Documentation Data Analysis

Education

Degrees, certifications, and relevant coursework

Jain School of Allied Health Sciences

Bachelor of Science, Nutrition and Dietetics

2020 - 2023

Grade: CBSE 2020

Completed a B.Sc. in Nutrition and Dietetics with clinical and product development exposure, including hospital internship and nutraceutical project work.