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Bachana Mkheidze

@bachanamkheidze

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Insurance Underwriter at CAA Insurance Company assessing risk and determining policy eligibility and premiums.

Georgia

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What I'm looking for

I'm seeking an underwriting or insurance operations role where I can apply my cross-industry experience.

At CAA Insurance Company, I assess risk for new and existing insurance applications and analyze financial and personal information to determine eligibility and premiums.

I work with brokers, clients, and internal departments to investigate underwriting issues, while managing a high-volume caseload and maintaining compliance with company guidelines and industry regulations. I also trained and onboarded new team members.

At Air Canada, I managed passenger check-in, gate operations, and boarding procedures at Toronto Pearson International Airport. I also trained new agents and created weekly staff schedules.

Experience

Work history, roles, and key accomplishments

Current

Insurance Underwriter

Current

CAA Insurance Company

Nov 2019 - Present (6 years 10 months)

Assessed risk levels for insurance applications, analyzed financial data, ensured compliance, and managed high-volume caseloads. Trained and onboarded new team members.

Risk Assessment Underwriting Data Analysis Compliance Customer Service Communication Skills Guide Wires Microsoft Office Excel PowerPoint

Gate Agent / Manager

Air Canada

Nov 2016 - Nov 2019 (3 years)

Managed passenger check-in, gate operations, and boarding procedures. Delivered customer service under pressure and coordinated with flight crews and ground operations.

Customer Service Operations Management Compliance safety standards Training Scheduling Amadeus GDS