Open to opportunities

Babusisiwe Ncube

@babusisiwencube1

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Energetic Business Management & Marketing graduate with digital marketing expertise.

Zimbabwe

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What I'm looking for

I am looking for a role that fosters growth and collaboration, where I can leverage my digital marketing skills and contribute to a dynamic team.

I am a driven Business Management and Marketing graduate with hands-on experience in digital marketing, customer service, and sales operations. Currently, I work remotely as a freelance Social Media Manager for Borrowdale Plastic Surgery Clinic, where I manage content creation, engagement, and analytics across various platforms. My skills in CRM systems, email campaigns, and strategic brand development have proven essential in supporting business growth in remote settings.

Throughout my career, I have demonstrated a strong ability to work independently and meet deadlines. My role as a Debt Collection Clerk at Lemon Tree Technologies allowed me to achieve a 92% recovery rate while improving client satisfaction by 30%. Additionally, my internship at Amatec Zimbabwe provided me with valuable experience in creating targeted email marketing campaigns and conducting market research, which contributed to improved lead conversion rates. I am ready to bring my initiative and value to a growth-focused organization, with a flexible and adaptive mindset ideal for virtual collaboration.

Experience

Work history, roles, and key accomplishments

Current

Freelance Social Media Manager

Current

Borrowdale Plastic Surgery Clinic

Mar 2025 - Present (5 months)

Managed social media accounts (Facebook, Instagram, Twitter/X, TikTok) with content creation, posting, and analytics. Increased online engagement and brand visibility through targeted strategies.

Social Media Management Content Creation Digital Marketing Analytics

Current

Debt Collection Clerk

Current

Lemon Tree Technologies

Oct 2024 - Present (10 months)

Achieved a 92% recovery rate managing over 100 inbound/outbound calls weekly. Negotiated payment plans, improving client satisfaction by 30%.

Debt Collection CRM Negotiation Account Management

Marketing & Reception Intern

Amatec Zimbabwe

Apr 2022 - Jan 2023 (9 months)

Created targeted email marketing campaigns, increasing engagement by 25%. Supported client meetings, prepared quotations, and handled confidential communications.

Email Marketing Client Relations Marketing Strategy Market Research Lead Conversion

Sales Personnel

Cell Phone Retail Store

Jan 2022 - Apr 2022 (3 months)

Maintained a 95% customer satisfaction rate. Improved stock accuracy by 30% through detailed inventory checks.

Customer Service Inventory Management Merchandising Sales

Education

Degrees, certifications, and relevant coursework

The Catholic University of Zimbabwe

Bachelor of Business Management & Marketing, Business Management & Marketing

2020 - 2024

Completed a comprehensive program focusing on business administration and marketing strategies. Gained expertise in digital marketing, strategic planning, and customer relationship management.

Empandeni Girls High School

Advanced Level Certificate, General Studies

2017 - 2018

Achieved an Advanced Level Certificate, demonstrating strong academic performance in various subjects. Developed critical thinking and analytical skills essential for higher education.

Sizane High School

Ordinary Level Certificate, General Studies

2013 - 2016

Obtained an Ordinary Level Certificate, covering a broad curriculum and foundational knowledge. Built a strong academic base for further studies and personal development.