Azeez Ajibola

Managed and coordinated the product team's deliverables, ensuring alignment with strategic business and product objectives and improving stakeholders' satisfaction. Oversaw full terminal lifecycle, including profiling, deployment, reassignment, and deactivation for agency and merchant banking, optimizing uptime and transaction success rates across locations.

Led the full product lifecycle from discovery to delivery for core support modules, ensuring alignment with the needs of support and customer experience teams. Conducted user research, usability tests, and stakeholder interviews to continuously refine the product roadmap and prioritize features based on impact and feasibility.

Managed the lifecycle of the Zap Exchange platform (web and mobile), driving over $2M in transactions within the first year. Defined and led the development of an additional KYC-Transaction feature, shortening the time between user acquisition and activation by an average of 60 seconds.

Collaborated with third-party providers and internal stakeholders to deliver high-quality digital solutions, enhancing client satisfaction by 57%. Used Azure cloud services to provision cloud deployments, which kept projects' uptime at 99% post-deployment.

Led end-to-end delivery of custom websites and web applications using PHP, SQL, JavaScript, overseeing the entire development cycle, and ensuring scalable builds tailored to client needs. Managed product documentation, tested third-party APIs and internal endpoints, and collaborated with developers to finalize API specs, ensuring seamless data flow.

Studied English and Literary Studies at the University of Ilorin. This program provided a strong foundation in critical thinking, communication, and analytical skills.