@ayushrai7
Customer Service Associate focused on voice support, handling customer queries, complaints, and troubleshooting.
IndiaIn my Customer Service Job Simulation with Forage, I practiced explaining solutions clearly while handling password reset and withdrawal-assistance scenarios.
As an Android App Development Intern at Mind Matrix, I collaborated on app features, UI implementation, and testing, following defined processes and sharing progress, blockers, and feedback. I’m fluent in English and Hindi and comfortable with calls, rotational shifts, and target-based environments.
Work history, roles, and key accomplishments
Mind Matrix
Collaborated with a team on app features, UI implementation, and testing, communicating progress and blockers within a structured workflow. Delivered quality-checked output on schedule, following defined processes and testing steps.
Degrees, certifications, and relevant coursework
Bachelor of Engineering, Computer Science & Engineering
2022 - 2026
Grade: 7.0/10
Pursued a Bachelor of Engineering in Computer Science & Engineering, achieving a CGPA of 7.0/10.
Customer Service Job Simulation, Customer Service
Completed a Customer Service Job Simulation in August 2026, practicing clear verbal explanation and problem resolution.
AWS Foundations of Prompt Engineering, Prompt Engineering
Completed AWS Foundations of Prompt Engineering in August 2026.
Software and tools used professionally
IndiaYou can contact Ayush and 90k+ other talented remote workers on Himalayas.
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