aysenur kuzu
@aysenurkuzu
Dedicated facility operations manager with a strong customer service focus.
What I'm looking for
I am a highly enthusiastic and organized professional with extensive experience in facility operations and customer service. As a Facility Operations Manager at TBT, I successfully supervised all aspects of the fitness center, including hiring, scheduling, and payroll management. My commitment to maintaining accurate member accounts and providing exceptional leadership has fostered a collaborative environment among a diverse staff and membership.
Prior to my role at TBT, I worked as a Medical Billing Coordinator at Parameno Health, where I honed my skills in billing software and ICD-10-CM proficiency. My experience as an Executive Assistant at Tech Mahindra Ltd further developed my ability to manage multiple tasks efficiently and support upper management with precision. I thrive in fast-paced environments and am dedicated to achieving organizational goals while ensuring customer satisfaction.
Experience
Work history, roles, and key accomplishments
Facility Operations Manager
TBT
Jan 2022 - Nov 2024 (2 years 10 months)
Supervised and managed all fitness center operations, including hiring, scheduling, and payroll. Maintained member accounts and provided leadership to a diverse staff. Conducted gym tours and handled incoming calls.
Medical Billing Coordinator
Parameno Health
Sep 2018 - Jan 2022 (3 years 4 months)
Managed billing processes including daily claims, monthly reports, and insurance verifications. Demonstrated proficiency in ICD-10-CM and CPT coding while maintaining accurate financial records.
Executive Assistant
Tech Mahindra Ltd
Aug 2015 - Jun 2018 (2 years 10 months)
Coordinated activities for upper management, managed schedules, and ensured timely information flow. Prepared reports and presentations while maintaining confidentiality and supporting administrative tasks.
Education
Degrees, certifications, and relevant coursework
Plano East Senior High School
High School Diploma, General Education
2010 - 2014
Completed high school education, acquiring foundational knowledge and skills necessary for further education and career development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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