Ayoola Olashore

Serves as the primary point of contact for real estate clients, coordinating inquiries, follow-ups, documentation, and ongoing communication. Supports client onboarding and maintains organized client records.

Evaluated and scored Grade 3–8 student assessments using standardized rubrics, focusing on reading comprehension, writing, and critical thinking. Maintained productivity and quality standards while adhering to strict scoring protocols.

Increased client retention by 30% through efficient onboarding and proactive support. Streamlined administrative processes, reducing project turnaround time by 40%, and boosted revenue by 25% through upselling.

Managed over 1,000 client accounts daily with a 98% customer satisfaction rate. Increased product adoption and revenue by 20% through upselling and cross-selling, ensuring compliance and seamless service.

Ensured 100% cash accountability and accurate reconciliation. Improved customer service efficiency and reduced wait times while maintaining compliance with bank policies.

Led a team of 12 sales professionals, securing accounts worth over ₦3 billion. Exceeded monthly sales targets by 40% on average and improved customer satisfaction and retention by 95%.

Diploma in Customer Service from Career Forte.

Bachelor of Science in Political Science from the University of Lagos, Nigeria.