Ayoola Ojosu
@ayoolaojosu
Banking operations leader and data-focused risk professional, turning performance and compliance signals into safer, faster decisions.
NigeriaWhat I'm looking for
I’m a results-driven Banking Operations professional with 4+ years’ experience across banking operations, regulatory compliance, risk management, and internal control in Nigeria’s financial services sector. I strengthen fraud-risk controls and use data analytics to turn performance signals into actionable risk and business insights under Central Bank of Nigeria (CBN) standards.
As Head of Operations at Guaranty Trust Bank Plc (Lagos), I enforce internal control frameworks across branch operations, monitor transaction activity for red flags, and escalate and resolve suspicious cases to safeguard customer and institutional funds. I oversee cash and financial controls across vault, ATM, and teller operations with zero reported breaches, while partnering with compliance, audit, and risk stakeholders to redesign workflows and improve turnaround time.
I bring a hands-on quantitative background from Statistics and Data Science, including time as a Data Scientist where I worked with large datasets using Python and statistical tools. I lead and coach teams, resolve complex escalations, and focus on disciplined execution—building control checkpoints that support service excellence in high-volume environments.
Experience
Work history, roles, and key accomplishments
Enforce regulatory compliance and internal control frameworks across branch operations, monitoring transactions to identify red flags and potential e-fraud exposure. Lead end-to-end cash management, reconciliations, settlements, customer escalations, and team coaching to improve branch risk/control outcomes.
Manage end-to-end banking operations including account administration, transaction processing, and cash handling while enforcing CBN regulations and internal policies. Supervise and develop junior banking staff and use performance trends to support operational planning and decision-making.
Cash & Teller Officer
Zenith Bank Plc
Apr 2022 - Sep 2022 (5 months)
Process high-volume collections and cash/teller transactions with accuracy, ensuring compliance with bank policy and CBN guidelines. Support payment instructions and ATM uptime by identifying and resolving minor faults to minimize customer disruption.
Data Scientist
Value Minds Software Solutions
Aug 2020 - Mar 2022 (1 year 7 months)
Extract, structure, and analyze large datasets using Python and statistical tools to produce trends and actionable insights. Perform data quality review and validation to deliver analysis-ready datasets and management reports.
Study Abroad & Research Officer
Into University Educational Consult
Aug 2019 - Jul 2020 (11 months)
Advise prospective students on international schooling options and research institutions to match client academic and budget needs. Coordinate program selection and budgets, and oversee online schooling logistics for consistent delivery.
Personal Research Assistant
University College Hospital
May 2021 - Present (5 years 2 months)
Collect, compile, and analyze medical research data to support ongoing scientific studies. Use SPSS and R to help ensure data integrity and accuracy.
Customer Service Officer
Into University Educational Consult
Resolve customer inquiries across phone, email, and in-person channels while maintaining high first-contact resolution. Track customer interactions, propose service improvements, and uphold a professional, empathetic customer experience.
Executive Trainee - Assistant Head
Support cash and ATM operations by ensuring accurate proofing of internal ledgers and monitoring performance and customer-service reporting. Drive process improvement and automation, while training staff and resolving audit exceptions ahead of deadlines.
Education
Degrees, certifications, and relevant coursework
University of Ibadan
Master of Statistics (Economic and Financial Statistics), Economic and Financial Statistics
2021 - 2023
Completed a Master of Statistics with a focus on Economic and Financial Statistics at the University of Ibadan from 2021 to 2023.
Ekiti State University
Bachelor of Science (B.Sc.) in Statistics, Statistics
2015 - 2019
Grade: Second Class Upper Division
Earned a B.Sc. in Statistics from Ekiti State University from 2015 to 2019, graduating with Second Class Upper Division.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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