Open to opportunities

Aisha Abubakar

@aishaabubakar

Message

Experienced accountant committed to enhancing client satisfaction and efficiency.

Nigeria

Message

What I'm looking for

I am looking for a role that allows for critical thinking, career growth, and a collaborative environment.

I am an Accountant with a strong background in financial management and analysis across various sectors. My commitment to ensuring client satisfaction is evident in my proven ability to understand client needs, resolve issues promptly, and enhance overall customer experience. I pride myself on being an effective communicator, collaborating with diverse teams to achieve organizational goals.

Throughout my career, I have demonstrated my problem-solving skills, particularly during my tenure at Zenith Bank, where I enhanced customer satisfaction by 25% through frequent communication and quick resolution of issues. My experience includes preparing and analyzing financial statements, managing accounts payable and receivable, and maintaining accurate financial records. I am eager to apply my skills in a work environment that fosters critical thinking and career progression.

Experience

Work history, roles, and key accomplishments

Fund Transfer Officer

Zenith Bank PLC

Jan 2022 - Feb 2022 (1 month)

Assisted customers in resolving inquiries and issues, maintained financial records, and processed transactions accurately. Utilized banking software to enhance customer service and ensure timely processing of transactions.

Customer Service Banking Software (CIP

Accountant

Goshen International School

Jan 2021 - Jan 2022 (1 year)

Prepared and analyzed financial statements, managed accounts payable and receivable, and resolved customer inquiries. Provided timely reports to management and ensured accurate payment processing.

Financial Analysis Accounts Payable Accounts Receivable Customer Support Problem Solving

Assistant Accountant

Federal Secretariat, Head of the Civil Service of The Federa

Oct 2018 - Oct 2019 (1 year)

Maintained accounting records, administered payrolls, and ensured high customer satisfaction through effective communication. Met daily productivity goals while managing financial documentation.

Records Management Payroll Administration Customer Satisfaction Communication Skills Productivity

Office Assistant

National Hospital

Jul 2015 - Aug 2015 (1 month)

Provided frontline support to patients, managed incoming calls, and implemented feedback mechanisms to enhance service quality. Contributed to a new customer service program.

Communication Skills Front Line Support

Education

Degrees, certifications, and relevant coursework

Al-Hikmah University

Bachelor of Science, Accounting

2014 - 2018

Grade: 2nd Class Upper Division

Completed a Bachelor of Science in Accounting with a focus on financial management and analysis. Achieved a 2nd Class Upper Division, demonstrating strong academic performance and understanding of accounting principles.