Ayanshina Tunde Hammed
@ayanshinatundehammed
I am a finance professional experienced in reconciliation, customer service, and accounting systems.
NigeriaWhat I'm looking for
I am a Banking and Finance graduate (OND, HND) from Kwara State Polytechnic with practical experience across university administration, contact centers, and fintech reconciliation.
I worked as an Account Clerk at Nasarawa State University (2014–2015), answering phone calls courteously, filing documents, maintaining schedules, and providing office support.
From 2019 to 2022 I was a Contact Center Agent at Enterprise Business Information Systems, handling inbound and outbound calls, customer complaints, and delivering product support to improve client satisfaction.
Most recently at EGATEE Online Nigeria Limited I performed payment and general ledger reconciliations, bank and billing reconciliations, and issued receipts. I bring strong Excel and accounting software skills, clear communication, and a focus on accuracy and confidentiality.
Experience
Work history, roles, and key accomplishments
Reconciliation Officer
EGATEE Online Nigeria Limited
Jan 2022 - Present (3 years 7 months)
Performed payment, bank and general ledger reconciliations to ensure accounting records matched transactions and issued receipts to customers, reducing posting discrepancies.
Contact Center Agent
Enterprise Business Information Systems
Jan 2019 - Jan 2022 (3 years)
Handled inbound and outbound customer inquiries and complaints via phone, email, and text, providing product support and maintaining call-length targets to improve customer satisfaction.
Account Clerk
Nasarawa State University
Jan 2014 - Jan 2015 (1 year)
Managed front-desk and clerical duties including call handling, document filing, schedule maintenance, and guest services to improve office efficiency.
Education
Degrees, certifications, and relevant coursework
Kwara State Polytechnic, Ilorin
Higher National Diploma, Banking and Finance
Completed a Higher National Diploma (HND) in Banking and Finance at Kwara State Polytechnic, Ilorin in 2013.
Kwara State Polytechnic, Ilorin
Ordinary National Diploma, Banking and Finance
Completed an Ordinary National Diploma (OND) in Banking and Finance at Kwara State Polytechnic, Ilorin in 2010.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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