Dora Thomas

Responsible for performing daily financial transactions, generating month-end reports, and preparing daily transaction reports. Conducted account reconciliations and monitored accounting discrepancies to ensure accurate financial records.

Provided professional customer service, addressed inquiries, and handled complaints. Built long-term relationships with customers and participated in business development programs to enhance service quality.

Managed front desk operations, including answering calls, making reservations, and checking guests in. Maintained accurate records of bookings and ensured a welcoming environment for guests.

Prepared reports for medical expenses, managed account reconciliations, and communicated with HMOs for billing clarifications. Ensured accurate billing and treatment details for patients.

Handled administrative tasks including phone management, tax preparation, and staff scheduling. Prepared financial statements and acted as a point of contact for staff and stakeholders.

Completed Higher National Diploma in Accounting, focusing on advanced accounting principles and practices, financial reporting, and auditing.

Completed National Diploma in Accounting, gaining foundational knowledge in accounting principles, financial management, and bookkeeping.