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Avijeet Banerjee

@avijeetbanerjee

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Highly accomplished Operations Leader with 19+ years of experience.

United Kingdom

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What I'm looking for

I am looking for a leadership role that fosters transformation and growth, where I can apply my extensive experience in operations management and project execution.

I am an accomplished Operations Leader with over 19 years of experience in operations management, project management, and process optimization. My career has been marked by a commitment to enhancing operational efficiency and delivering strategic business outcomes. I have successfully led cross-functional teams and managed high-impact projects, ensuring on-time delivery and quality across multiple centers.

In my role as Regional Operations Head at Tata Consultancy Services, I spearheaded end-to-end operations, effectively managed vendor relationships, and oversaw resource planning and budgeting. My leadership has contributed to significant cost efficiencies and improved operational processes. I am passionate about driving transformation and scalable growth, and I am now seeking a leadership role where I can leverage my expertise to make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Current

Regional Operations Head

Current

Tata Consultancy Services

Jan 2014 - Present (11 years 5 months)

Spearheaded end-to-end operations for multiple centers and high-impact projects, ensuring on-time delivery and quality. Managed vendor relationships, including contract negotiation and SLA compliance, while overseeing resource planning, budgeting, and manpower forecasting across multiple business units. Implemented and managed end-to-end Change Management processes, contributing to 15-20% cost eff

Operations Management Project Management Process Optimization Change Management Vendor Management Contract Negotiation SLA Resource Management Budget Management Risk Management

PMO Lead

Argee Staffing Services India

Oct 2010 - Nov 2013 (3 years 1 month)

Owned the complete lifecycle of resource allocation, PoC execution, and business associate coordination. Prepared and validated invoices, monitored headcount, and maintained resourcing dashboards. Coordinated manpower planning with RMG and streamlined reporting mechanisms for leadership.

Resource Allocation Project Management Invoicing Reporting

Team Leader

Spartan Org

Dec 2008 - Jul 2010 (1 year 7 months)

Led telecom business operations, including planning and implementation of deployment strategies. Managed team performance, handled capacity planning, and oversaw resource distribution. Consolidated internal reports for leadership decision-making, and managed manpower forecasting, inventory control, and invoicing.

Team Leadership Business Operations Capacity Planning Performance Management Invoicing Reporting

Senior Technical Support Executive

Sutherland Global Services

Mar 2005 - Nov 2007 (2 years 8 months)

Resolved virus-related issues for US-based customers through remote troubleshooting. Provided backend support and technical assistance for international clients.

Technical Support Customer Service IT Support Problem Solving Viruses

Education

Degrees, certifications, and relevant coursework

Rani Durgavati Vishwavidyalay

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce degree, focusing on fundamental business principles and practices. Gained knowledge in areas such as accounting, finance, and management.