Umesh Kokate
@umeshkokate
Highly organized project manager with over 20 years of experience.
United KingdomWhat I'm looking for
I am a highly organized and results-driven project management professional with over 20 years of experience in business operations, infrastructure, and technical delivery. My focus has always been on customer satisfaction, leading cross-functional teams, and streamlining service delivery processes. I currently manage a team of over 15 professionals across various domains, ensuring that we deliver client-focused solutions that meet customer needs.
Throughout my career, I have successfully managed IT projects from planning through implementation, ensuring stability and security of corporate IT systems. My expertise in cloud computing has allowed me to lead significant cloud migration initiatives, successfully migrating multiple applications to the cloud. I am dedicated to continuous improvement and innovation, always looking for opportunities to enhance efficiency and quality in service delivery.
With a strong background in ITIL processes, I have managed core processes such as Service, Incident, Problem, and Change Management, ensuring seamless service operations. I am passionate about mentoring and guiding junior team members, fostering a culture of professional development and continuous learning within my teams.
Experience
Work history, roles, and key accomplishments
Project Manager-IT
Tata Consultancy Services
Dec 2019 - Present (5 years 6 months)
Led IT projects from planning through implementation, delivering client-focused solutions and managing corporate IT systems to ensure stability and security. Successfully migrated 10 different applications from on-premises to cloud environments. Managed core ITIL processes, project timelines, risks, and budgets, while collaborating with internal and external service providers.
Project Lead
Tata Consultancy Services
Dec 2011 - Present (13 years 6 months)
Managed a 27-member team, overseeing IT infrastructure support and management. Led incidence, process, and change management initiatives with minimal service disruption. Monitored service delivery and continuous process improvements to maintain system uptime.
Team Lead
IBM India Private Limited
Nov 2007 - Present (17 years 7 months)
Responsible for installation, configuration, upgrade, and administration of IBM AIX & RHEL Linux systems, including performance tuning and troubleshooting. Configured and administered IBM VIO and HACMP clusters, ensuring high availability and resolving performance issues. Managed SAN storage, performed zoning, and configured storage pools as per application requirements.
Technical Support Engineer
Pentagon Systems and Services
Mar 2005 - Present (20 years 3 months)
Managed Service Desk tickets, user accounts, and provided internal user support, troubleshooting hardware and software issues. Installed and maintained Windows OS on various devices, network printers, antivirus software, and MS Office applications. Single-handedly managed a customer site with 100 users.
Technical Support Engineer
Compex Services
Oct 2004 - Present (20 years 8 months)
Responsible for computer installation, troubleshooting, and hardware replacement. Installed Windows operating systems, MS Office, and configured various peripherals like printers, scanners, and modems. Diagnosed and resolved issues with Windows, device drivers, and registry.
Education
Degrees, certifications, and relevant coursework
Amravati University
Bachelor of Engineering, Electronics and Communication
Studied core principles of electronics and communication engineering. Gained knowledge in circuit design, signal processing, and telecommunications.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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