Open to opportunities

Umesh Kokate

@umeshkokate

Message

Project Manager with 20+ yrs experience | Agile & Waterfall expert | Delivers complex projects

United Kingdom

Message

What I'm looking for

I am seeking a role that allows me to leverage my extensive project management experience while fostering a collaborative and innovative work environment.

I am a highly organized and results-driven project management professional with over 20 years of experience in business operations, infrastructure, and technical delivery. My focus has always been on customer satisfaction, leading cross-functional teams, and streamlining service delivery processes. I currently manage a team of over 15 professionals across various domains, ensuring that we deliver client-focused solutions that meet customer needs.

Throughout my career, I have successfully managed IT projects from planning through implementation, ensuring stability and security of corporate IT systems. My expertise in cloud computing has allowed me to lead significant cloud migration initiatives, successfully migrating multiple applications to the cloud. I am dedicated to continuous improvement and innovation, always looking for opportunities to enhance efficiency and quality in service delivery.

With a strong background in ITIL processes, I have managed core processes such as Service, Incident, Problem, and Change Management, ensuring seamless service operations. I am passionate about mentoring and guiding junior team members, fostering a culture of professional development and continuous learning within my teams.

Experience

Work history, roles, and key accomplishments

Project Manager-IT

Tata Consultancy Services

Dec 2019 - Present (5 years 6 months)

Led IT projects from planning through implementation, delivering client-focused solutions and managing corporate IT systems to ensure stability and security. Successfully migrated 10 different applications from on-premises to cloud environments. Managed core ITIL processes, project timelines, risks, and budgets, while collaborating with internal and external service providers.

Project Delivery ITIL AWS Services Microsoft Azure Budget Management Stakeholder Management Incident Management Disaster Recovery Planning

Project Lead

Tata Consultancy Services

Dec 2011 - Present (13 years 6 months)

Managed a 27-member team, overseeing IT infrastructure support and management. Led incidence, process, and change management initiatives with minimal service disruption. Monitored service delivery and continuous process improvements to maintain system uptime.

Incident Management Process Management Change Management Service Management ITIL

Team Lead

IBM India Private Limited

Nov 2007 - Present (17 years 7 months)

Responsible for installation, configuration, upgrade, and administration of IBM AIX & RHEL Linux systems, including performance tuning and troubleshooting. Configured and administered IBM VIO and HACMP clusters, ensuring high availability and resolving performance issues. Managed SAN storage, performed zoning, and configured storage pools as per application requirements.

IBM AIX RHEL VIO HACMP VIOS SAN Storage System Administration Performance Tuning Troubleshooting Configuration

Technical Support Engineer

Pentagon Systems and Services

Mar 2005 - Present (20 years 3 months)

Managed Service Desk tickets, user accounts, and provided internal user support, troubleshooting hardware and software issues. Installed and maintained Windows OS on various devices, network printers, antivirus software, and MS Office applications. Single-handedly managed a customer site with 100 users.

Service Desk Account Management Windows OS Network Printers Anti Virus Software MS Office Network Printer

Technical Support Engineer

Compex Services

Oct 2004 - Present (20 years 8 months)

Responsible for computer installation, troubleshooting, and hardware replacement. Installed Windows operating systems, MS Office, and configured various peripherals like printers, scanners, and modems. Diagnosed and resolved issues with Windows, device drivers, and registry.

Windows OS MS Office Peripheral Configuration Device Driver Troubleshooting