Autumn Milford
@autumnmilford
Eager college student with strong customer service skills.
What I'm looking for
I am an enthusiastic and motivated college student currently pursuing a degree in Medical Assisting at Southern Crescent Technical College. My experience as a Sales Representative at Auto Zone has honed my customer service skills, where I effectively managed phone inquiries, maintained records, and ensured smooth delivery routing. I thrive in fast-paced environments and am committed to providing exceptional service to every customer.
Prior to my role at Auto Zone, I worked at Zaxby’s as a Front of House staff member. This position taught me the importance of maintaining high standards of customer service, especially during peak hours. I am detail-oriented, organized, and adaptable to changing situations, which I believe are essential traits for success in any medical office setting.
Experience
Work history, roles, and key accomplishments
Sales Representative
Auto Zone
Jan 2021 - Present (4 years 8 months)
Managed phone inquiries and provided comprehensive customer service, including record keeping for purchases and routing deliveries. Successfully obtained and serviced commercial accounts, contributing to business growth.
Front of House
Zaxby's
Jan 2020 - Jan 2021 (1 year)
Handled phone orders and processed customer transactions, maintaining high standards of customer service during high-volume hours. Accurately managed currency and credit transactions, ensuring efficient service.
Education
Degrees, certifications, and relevant coursework
Southern Crescent Technical College
Associate of Science, Medical Assisting
Currently pursuing a degree in Medical Assisting, gaining knowledge in medical office procedures and patient care. Developing skills in administrative and clinical tasks relevant to healthcare settings.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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