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Autumn MilfordAM
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Autumn Milford

@autumnmilford

Eager college student with strong customer service skills.

United States
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What I'm looking for

I am looking for a role that offers professional growth and development in a supportive environment.

I am an enthusiastic and motivated college student currently pursuing a degree in Medical Assisting at Southern Crescent Technical College. My experience as a Sales Representative at Auto Zone has honed my customer service skills, where I effectively managed phone inquiries, maintained records, and ensured smooth delivery routing. I thrive in fast-paced environments and am committed to providing exceptional service to every customer.

Prior to my role at Auto Zone, I worked at Zaxby’s as a Front of House staff member. This position taught me the importance of maintaining high standards of customer service, especially during peak hours. I am detail-oriented, organized, and adaptable to changing situations, which I believe are essential traits for success in any medical office setting.

Experience

Work history, roles, and key accomplishments

AZ
Current

Sales Representative

Auto Zone

Jan 2021 - Present (4 years 8 months)

Managed phone inquiries and provided comprehensive customer service, including record keeping for purchases and routing deliveries. Successfully obtained and serviced commercial accounts, contributing to business growth.

ZA

Front of House

Zaxby's

Jan 2020 - Jan 2021 (1 year)

Handled phone orders and processed customer transactions, maintaining high standards of customer service during high-volume hours. Accurately managed currency and credit transactions, ensuring efficient service.

Education

Degrees, certifications, and relevant coursework

Southern Crescent Technical College logoSC

Southern Crescent Technical College

Associate of Science, Medical Assisting

Currently pursuing a degree in Medical Assisting, gaining knowledge in medical office procedures and patient care. Developing skills in administrative and clinical tasks relevant to healthcare settings.

Tech stack

Software and tools used professionally

Interested in hiring Autumn?

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Autumn Milford - Sales Representative - Auto Zone | Himalayas