Open to opportunities

Austin User

@austinuser7

I build growth strategies, client proposals, and operational improvements across consulting, insurance, logistics, and public service.

United States

Message

What I'm looking for

I'm seeking a role where I can apply business development, marketing, operations, and research skills while building long-term institutional knowledge in law, public service, or professional services.

At Unordinar Consulting, I develop tailored pitch materials, proposals, RFP responses, client presentations, and thought leadership content that align with each engagement’s strategic objectives. I also use AI-assisted workflows to improve research, content development, contract drafting, and documentation.

I've coordinated high-volume operations at GEICO and led 70+ associates at Amazon, where I managed shift volumes of 50,000 to 145,000 units, tracked KPIs, and used data to improve productivity and labor efficiency. My work spans cross-functional problem-solving, escalation analysis, performance reporting, and continuous improvement.

With an MBA in Marketing, I bring research, writing, CRM, project coordination, and client relationship skills to professional services environments. I'm committed to long-term growth in law and public service through election administration and legal-observer work.

Experience

Work history, roles, and key accomplishments

Current

Supervisor

Current

GEICO

Mar 2025 - Present (1 year 6 months)

Coordinate daily workflows and track team metrics across a high-volume service environment. Partner with underwriting, claims, customer service, and sales teams to drive cross-functional solutions and support leadership through performance documentation and continuous improvement initiatives.

Project Management Cross Functional Collaboration Performance Metrics Escalation Management Policy Reviews Continuous Improvement Data Analysis Coaching

Current

Business Development Consultant

Current

Unordinar Co

Jan 2024 - Present (2 years 8 months)

Developed customized pitch materials, proposals, and client presentations, and coordinated thought leadership content. Conducted market research and built client relationships, while leveraging AI tools for efficiency.

Pitch Development Proposal Writing RFP Responses Content Strategy Market Research Competitive Analysis Customer Relationship Management Contract Drafting AI Tools Documentation

Area Manager II

Amazon

May 2021 - Nov 2023 (2 years 6 months)

Led a team of 70+ associates, achieving shift volumes of 50,000 to 145,000 units while meeting tight deadlines. Monitored systems, created productivity tools, and collaborated with leadership to improve labor efficiency and associate experience.

Leadership Data Analysis Process Improvement KPI Reporting Database Tools Spreadsheet Modeling Web Analytics Statistical Analysis Campaign Management HR Analysis Productivity Tracking

Supply Specialist

US Army

Jan 2017 - May 2017 (4 months)

Utilized GCSS Army database to maintain automated inventory records of over 3.3 billion dollars of tactical military equipment. Evaluated equipment contracts, purchase requests, and shipment documents, verifying on-hand quantities and tracking inbound equipment progress.

GCSS Army Inventory Management Supply Chain Data Entry Attention To Detail

Education

Degrees, certifications, and relevant coursework

West Texas A&M University

Master of Business Administration, Marketing

2021 - 2024

Grade: 3.2

Activities and societies: N/A

Pursued a Master of Business Administration with a focus on Marketing.

Albany State University

Bachelors of Science, Marketing

2016 - 2020

Grade: 3.1

Activities and societies: Alpha Phi Alpha Fraternity, Inc Student Activity Advisory Board Student Government Association Army ROTC Residential Assistant