At Ambasciata d’Italia Bruxelles, I processed passport applications, biometric data, and official documents through secure governmental systems. I also coordinated correspondence with Italian municipalities and public institutions and assisted citizens with consular procedures.
In hospitality roles at Café de la Presse, Pampas Rodizio, and De Herberg, I handled front-of-house service, customer orders, and service issues in multilingual environments. I also represented Nescafé Dolce Gusto through product demonstrations at Carrefour hypermarkets.

