Open to opportunities

Augusto Carneiro Junior

@augustocarneirojunio

Message

I am a Salesforce Tech Lead with 24+ years in telecom and integrations.

Brazil

Message

What I'm looking for

I seek a senior technical leadership role focused on Salesforce and integrations where I can lead teams, solve complex BSS/OSS challenges, and drive scalable solutions in an agile, collaborative environment.

I am a Salesforce Tech Lead and MBA with more than 24 years working in large technology companies serving telecom and logistics, focused on platform development, integrations and BSS/OSS solutions. I specialize in Salesforce (including OmniStudio and core platform features), complex system integrations (billing, ERP, SMS) and Java/JEE web development.

I have led technical teams and projects using ITIL and Agile methodologies to deliver scalable solutions that align with business goals. As a Trailhead Ranger and experienced project manager, I mentor teams, coordinate cross-functional initiatives and drive resilient architectures to solve operational challenges.

Experience

Work history, roles, and key accomplishments

Current

Especialista em TI II

Current

Claro Brasil

Aug 2014 - Present (11 years)

Salesforce Tech Lead overseeing platform and integration projects for telecom operations, implementing OmniStudio and core Salesforce features and integrating billing, logistics and SMS systems to ensure scalable CRM operations.

Salesforce Salesforce Omnistudio CRM Soap Rest Agile Methodologies ITIL

Gerente de Projetos

Jan 2010 - Jul 2014 (4 years 6 months)

Project manager leading IT and integration projects for enterprise clients, delivering SAP and TIBCO integrations and billing system implementations across telecom accounts.

Project Management Billing Stakeholder Management Vendor Management Agile ITIL

Analista de Sistemas Sênior

Nextel Brasil

Feb 2007 - Jan 2010 (2 years 11 months)

Senior systems analyst designing and implementing JEE-based solutions and integrations with billing and messaging systems to support operations and maintain system stability.

Java Integration JMS Oracle SQL Soap Rest Systems Analysis

Analista de Sistema

PV Virtual

Apr 1999 - Jan 2007 (7 years 9 months)

Systems analyst developing JEE web applications, database integrations and middleware components using Java and Oracle to support business processes and integrations.