Open to opportunities

Augustin Ngazima

@augustinngazima

Experienced remote virtual assistant specializing in data entry, customer support, and content moderation. Reliable and available full-time.

Congo, The Democratic Republic of the

Message

What I'm looking for

I seek a full-time remote role where I can provide accurate data entry, responsive customer support, and reliable administrative assistance within collaborative, process-driven teams.

I am a dedicated remote virtual assistant with proven experience in data entry, customer support, and administrative operations. I improve company-managed processes, organize and manage front-line communications, and maintain accuracy in data and task tracking.

I have supported customer service through email, WhatsApp and Telegram, managed content and community tasks, performed online research, and used tools like Google Sheets and Docs, Microsoft tools, and common remote work platforms to deliver timely, reliable support.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

Himalayaas

Provided remote virtual assistant and customer support services, improving response times and organizing administrative workflows for clients. Managed customer inquiries across email, WhatsApp and Telegram and maintained community engagement.

Data Entry Customer Support Virtual Assistance Community Management Content Moderation Online Research

Education

Degrees, certifications, and relevant coursework

ISTM-Bukavu

Bachelor’s Degree, Health Sciences

Grade: Bachelor

Activities and societies: > Academic research, laboratory practice, teamwork, data collection, report writing, and use of computer tools for documentation.

> Completed academic training focused on discipline, accuracy, research, and documentation. Developed strong attention to detail, organization, and responsibility skills applicable to remote administrative work.