Open to opportunities

Elizabeth Agba

@elizabethagba

Message

Administrative virtual assistant specializing in inbox, calendar, and data management.

Zimbabwe

Message

What I'm looking for

I seek remote administrative roles where I can manage inboxes/calendars, improve data accuracy, support customers, and contribute to team efficiency.

I am an Administrative Virtual Assistant with proven experience delivering high-level support, including inbox and calendar management, document preparation, and large-scale data entry. I streamline workflows, improve data accuracy, and support decision-making through targeted web research and organized recordkeeping.

I have handled customer support across multiple channels with rapid response times and strong first-contact resolution, collaborated with cross-functional teams to improve support protocols, and completed virtual assistant training to sharpen my administrative and CRM skills.

Experience

Work history, roles, and key accomplishments

Current

Administrative Virtual Assistant

Current

Becca Interior Designs

Sep 2024 - Present (1 year 4 months)

Provided high-level administrative support including inbox and calendar management, prepared presentations and documents, and processed over 1,000 data records monthly to improve accuracy and efficiency.

Inbox Management Calendar Management Data Entry document preparation Web Research CRM Customer Support Microsoft Office

Customer Support Representative

Manig Nahre and Co

Mar 2023 - Aug 2024 (1 year 5 months)

Managed ~50 daily customer inquiries across multiple channels with sub-2-hour response times, resolved many issues on first contact, and maintained accurate CRM records to improve retrieval efficiency.

Customer Support CRM Data Entry Communication Collaboration Customer Satisfaction