Open to opportunities

Rhynah Kinyanjui

@rhynahkinyanjui

Message

Detail-oriented virtual assistant and chat moderator skilled in customer support.

Zimbabwe

Message

What I'm looking for

I seek remote, long-term work with flexible hours where I can use moderation, customer support, and VA skills to improve community safety and operational efficiency.

I am a detail-oriented Virtual Assistant and Chat Moderator with strong communication skills and experience managing online conversations professionally and respectfully. I reliably enforce community guidelines, remove inappropriate content, and de-escalate conflicts to maintain positive environments.

I have hands-on experience providing customer support via chat and email, managing inboxes, performing data entry, and updating documents while working remotely with minimal supervision. I am fast-learning, comfortable with Google Workspace and Gmail, and adept at content monitoring and time management.

I seek long-term remote opportunities where I can apply my moderation, virtual assistance, and customer support skills to improve community safety and operational efficiency.

Experience

Work history, roles, and key accomplishments

Chat Moderator

Freelance

Moderated online chats and comments to enforce community guidelines, removed spam/inappropriate content, and de-escalated conflicts to maintain a positive environment.

Chat Moderation Community Management Customer Support Policy Enforcement Online Safety Communication

Virtual Assistant

Freelance

Provided remote virtual assistant services including email and message management, data entry, and document updates to improve administrative efficiency and response times.

Data Entry Google Workspace Time Management Administrative Support Document Management Messaging