Audrey Oliveira
@audreyoliveira
I turn complex client requirements into clear, human-centered SaaS and software solutions.
What I'm looking for
At Facephi, I support LATAM presales for biometric B2B SaaS solutions, partnering with Sales, Product, and technical teams to qualify requirements, shape solution approaches, and lead client discovery workshops in Portuguese, English, and Spanish.
I've also led payment and commerce software delivery at Verifone across Latin America, Canada, and the US, and managed digital, ERP, data-visualization, and software-quality projects for organizations including Oracle, OLX, L’Oréal, Banco do Brasil, Petrobras, Caixa, and Itaú. I enjoy connecting technical and strategic perspectives to turn complex needs into clear, human-centered results.
Experience
Work history, roles, and key accomplishments
- Support LATAM presales for B2B SaaS solutions, working with Sales, Product and technical teams to qualify client requirements, feasibility and scope.
- Prepare technical proposals, RFP/RFI responses, demo materials and client presentations in English, Spanish and Portuguese.
- Translate business and technical requirements into solution approach, integration assumptions, delivery considerations a
- Managed payment and commerce software projects for clients across Latin America, Canada and the US.
- Coordinated multidisciplinary teams across time zones, aligning scope, priorities, timelines and delivery risks.
- Led stakeholder communication and project delivery for banks, retailers and enterprise clients.
- Managed digital project delivery for global clients, aligning creative, technical and business stakeholders.
- Acted as Scrum Master and Product Owner, managing backlog, prioritization, reporting and validation.
- Coordinated distributed teams in Uruguay and the US, balancing scope, timelines and client expectations.
- Supported NetSuite ERP implementation projects for SMEs in Uruguay, Brazil and the US.
- Gathered business requirements, mapped process needs, identified risks and supported improvement recommendations.
- Worked with functional and technical teams to align solution scope, delivery priorities and client expectations.
- Gestioné proyectos de visualización de datos y diseño de información para clientes como OLX, L’Oréal, Banco do Brasil, Petrobras y organismos gubernamentales brasileños.
- Entregué dashboards, reportes y materiales de data storytelling alineados con los objetivos del cliente.
- Coordiné equipos de investigación, diseño, contenido y atención al cliente para transformar información compleja en ent
QA Analyst / Project manager
Feb 2015 - Apr 2019 (4 years 2 months)
- Collaborated with design and development teams to ensure the quality and compliance of project deliverables.
- Led QA processes and documentation for websites and mobile apps.
- Worked with major clients such as Caixa, Fenae, LTM, and Rede/Itaú.
- Acted as Product Owner in agile projects using Scrum.
- Managed entire project cycles from planning through post-delivery evaluation.
- Coordinated financial education campaigns and national events for projects related to Caixa and Petrobras.
- Managed client relationships, content production, agency coordination, logistics, suppliers and budget follow-up.
- Created digital and print communication materials, including posters, banners, visual guidelines and print-ready files.
- Edited images and supported creative execution, layout production and task prioritization for institutional communication.
Education
Degrees, certifications, and relevant coursework
Senac Brasil
Specialization Course, Computer Software Engineering
2017 - 2018
IESB
Bachelor's Degree, Communication, General
2009 - 2012
Availability
Location
Authorized to work in
Job categories
Skills
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