Open to opportunities

Athirah User

@athirahuser

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Dedicated software testing professional with five years of experience.

Malaysia

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What I'm looking for

I am seeking a challenging role that fosters growth and allows me to enhance my software testing skills while contributing to a collaborative team environment.

I am a dedicated and results-driven software testing professional with five years of experience in the telecommunications and banking industries. My proven track record in ensuring software quality through comprehensive testing methodologies has equipped me with the skills necessary to deliver high-performance solutions. I am committed to leveraging my expertise in test planning, execution, and defect analysis to contribute effectively to a dynamic team.

Throughout my career, I have successfully conducted comprehensive User Acceptance Testing (UAT) for banking systems, ensuring that core functionalities meet business requirements. My experience includes leading projects to enhance banking applications, performing rigorous stress testing, and validating backend data using SQL. I thrive in collaborative environments, working closely with business analysts and developers to identify and resolve issues, ultimately contributing to go-live readiness and compliance with industry standards.

Experience

Work history, roles, and key accomplishments

Current

Functional Tester

Current

OCBC Bank

Mar 2025 - Present (4 months)

Conducted comprehensive UAT for bank teller systems, verifying core functionalities including cash withdrawal, deposit transactions, and cheque processing to ensure business requirements were met. Designed and executed detailed test cases focused on end-user scenarios for teller operations, ensuring high accuracy and reliability of financial transactions.

UAT

Test Engineer

Maybank Banking Berhad

Sep 2024 - Feb 2025 (5 months)

Led a project to test and migrate new features to enhance banking applications and systems in each release. Involved in regression testing for mobile and web applications for BAU transactions like transfers, e-wallet, withdrawals, FD, and Tabung Haji.

Regression Testing Mobile Testing SQL Jira

Test Engineer

Tech Mahindra ICT Services

Dec 2022 - Aug 2024 (1 year 8 months)

Proficiently conducted end-to-end testing for telecommunications software, specializing in Customer Relationship Management (CRM), offering modules and products. Created detailed, comprehensive, and well-structured test plans to provide maximum coverage.

End To End Testing CRM Test Planning Jira Agile Methodologies Documentation

Associate Tester

CelcomDigi Telcomunication

Nov 2021 - Dec 2022 (1 year 1 month)

Created test plans and executed testing to ensure that all rate plans and offers were available after migration. Identified the most appropriate solution for testing via CRM, CBS, and other related systems.

Test Planning CRM Test Reporting

Software Tester

Heitech Padu Berhad

Aug 2020 - Aug 2021 (1 year)

Ensured all requirements were adequately verified and documented within scope. Identified end-to-end test cases, regression suites, and system test cases.

Requirements Verification End To End Testing Regression Testing Documentation

Education

Degrees, certifications, and relevant coursework

Universiti Pendidikan Sultan Idris

Bachelor of Software Engineering, Software Engineering

Graduated in 2020 with a Bachelor of Software Engineering from Universiti Pendidikan Sultan Idris. This program provided a strong foundation in software development principles and practices.

Penang Matriculation College

Matriculation Certificate, Computer Science

Completed Computer Science Matriculation at Penang Matriculation College, graduating in April 2016. This program provided foundational knowledge in computer science.