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Ashok Ramprasad

@ashokramprasad

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Dedicated content writer with a passion for effective communication.

India

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What I'm looking for

I am looking for a role that allows me to leverage my writing skills while fostering creativity and growth in a supportive environment.

I am a dedicated and dependable professional with over 5 years of experience in content writing and customer service. My journey began as a Senior Customer Service Associate, where I honed my communication skills and received multiple awards for customer satisfaction. This experience ignited my passion for writing, leading me to work as a Content Writer at NTD India, where I produced high-quality articles across various topics while ensuring adherence to SEO best practices.

In my recent role as a Freelance Accountant, I expanded my skill set by managing financial records and learning about GST returns. My diverse background in content creation, customer service, and finance has equipped me with a unique perspective, allowing me to approach tasks with creativity and analytical thinking. I am committed to delivering quality work and continuously improving my skills through feedback and learning opportunities.

Experience

Work history, roles, and key accomplishments

Freelance Accountant

Actualized Consultants And Advisors (Opc) Private Limited

May 2022 - Jun 2024 (2 years 1 month)

Tracked and recorded expenses using Zoho Books, learned to create Purchase Orders and Bills, and filed quarterly GST returns. Gained experience in Zoho Banking and monthly Professional Tax filing.

Zoho Accounting Financial Reporting

Content Writer

NTD India

May 2017 - Mar 2019 (1 year 10 months)

Wrote and edited high-quality content under tight deadlines on various topics. Edited and proofread content for grammar and consistency, and published articles with basic SEO parameters.

Content Writing Editing SEO Proofreading

Senior Customer Service Associate

Firstsource

Aug 2014 - Aug 2016 (2 years)

Handled technical and account-related queries via live chat and email. Created training documentation and received multiple awards for customer satisfaction and content quality.

Customer Service Technical Support Documentation Training Communication

Accounts Executive

TESCO HINDUSTAN SERVICE CENTER

Jul 2010 - Nov 2012 (2 years 4 months)

Managed travel arrangements and financial reporting for the Secondary Distribution Finance Team. Analyzed performance reports and prepared financial statements.

Financial Analysis Reporting Teamwork Budgeting

Analyst 2

GOLDMAN SACHS

Oct 2007 - Nov 2008 (1 year 1 month)

Handled trades for hedge fund clients, resolved trade fails, and communicated with banks to ensure timely settlement of trades.

Client Communication Problem Solving Financial Analysis Portfolio Management

Process Associate

HEWLETT PACKARD

Sep 2006 - Oct 2007 (1 year 1 month)

Tracked pricing changes of HP products, calculated prices after discounts, and updated pricing information for partners. Received multiple awards for excellence.

Pricing Analysis Data Entry Communication Sales Operations

Education

Degrees, certifications, and relevant coursework

Seshadripuram Evening Degree College

Bachelor of Commerce, Commerce

2002 - 2005

Completed a Bachelor of Commerce degree, focusing on various aspects of commerce and business management. Developed skills in accounting, finance, and business communication.