Ashley White

At Sutherland Global, I process 70+ complex Commercial, Medicare, and Medicaid medical claims daily, adjudicating hospital facility and professional billing claims across inpatient, outpatient, emergency, and non-emergency services.

I investigate coding, documentation, reimbursement, and denial issues using payer guidelines, fee schedules, and ICD-10, CPT, and HCPCS research. I maintain 95% Procedural Quality, 98% Payment Accuracy, and 99% Financial Accuracy while protecting PHI under HIPAA requirements.

My earlier remote support work at Aspen Dental and ResultsCX strengthened my patient insurance verification, documentation, scheduling, and customer-resolution skills.