Ashley Wanjiru

I’m a results-driven Psychology graduate with hands-on internship experience in administrative support, client service, and records management within a healthcare setting. I’m known for strong organizational, communication, and problem-solving skills, especially when handling confidential information.

During my internship at Chiromo Hospital Group, I coordinated client appointments and maintained structured scheduling systems to improve workflow efficiency. I managed confidential client records in compliance with data protection and ethical standards, while preparing case notes, reports, and documentation to support clinical and administrative decision-making.

I also supported front-desk operations by receiving clients, handling inquiries, and directing communication professionally. Working with multidisciplinary teams, I facilitated group sessions and delivered individualized support to children and adolescents, using active listening, conflict resolution, and empathy to improve client outcomes and satisfaction.

Now, I’m seeking to contribute to operational efficiency and service excellence in administrative, customer service, or personal assistant roles. I bring a professional, integrity-first approach, with attention to detail, clear stakeholder communication, and a strong commitment to ethical practice and client engagement.