Ashley Suesse
@ashleysuesse
I improve payroll software quality through business analysis, testing, and regulatory release validation.
United StatesWhat I'm looking for
I've supported payroll software at isolved since 2013, partnering with Development and Support teams to analyze, prioritize, and resolve defects and enhancement requests.
I manage bugs and requirements in Azure DevOps, assess production risk, reproduce issues in test environments, and create functional mockups and testing requirements for new features.
I validate monthly Vertex payroll tax releases, maintain EFW2 and MasterTax export files, and document annual W-2 regulatory updates across federal and U.S. territory requirements.
Previously at Heartland Payroll Company, I tested payroll functionality, collaborated with developers on defects and features, trained staff on payroll applications, and delivered live product demonstrations at payroll conventions.
Experience
Work history, roles, and key accomplishments
Business Analyst
Isolved
Sep 2013 - Present (13 years)
Partner with Development teams during Agile sprints to analyze, prioritize, and resolve payroll software defects and enhancement requests. Manage bug tracking, validate payroll tax releases, and create functional mockups and testing requirements.
QA Analyst
Heartland Payroll Company
Oct 2006 - Sep 2013 (6 years 11 months)
Tested new payroll application functionality and led monthly testing of Vertex payroll tax updates. Collaborated with developers to resolve defects, developed training materials, and represented the company at payroll conventions.
Education
Degrees, certifications, and relevant coursework
Parma High School
High School Diploma, General Studies
1997 - 2001
Completed high school education at Parma High School from 1997 to 2001.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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