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Ashley Stogner

@ashleystogner

Customer-focused service professional with hands-on POS, order fulfillment, and high-volume guest support experience.

United States
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What I'm looking for

I’m looking for a fast-paced role where I can support guests and customers with clear communication, accurate POS/order work, and a steady, positive attitude—while helping the team succeed through reliability, training, and excellent service.

I’m a customer-first service professional with experience in fast-paced hospitality and long-term resale operations. I bring a calm, professional approach to high volume service—especially when customers are extremely dissatisfied.

At Chili’s, I handled opening and closing duties, delivered food promptly and accurately, served beverages, and kept the service line organized with condiments and supplies. I also supported to-go workflows by using the POS system, answering phones, and coordinating pickups.

I’m recognized for performance and reliability, including training and supporting three new team members. I regularly de-escalated unhappy guests while maintaining a positive attitude, helping keep service running smoothly even under pressure.

For years at Poshmark, I managed resale operations from start to finish—photographing and filming inventory, creating detailed listings, negotiating prices, processing sales, packaging orders, and coordinating timely shipment. I also delivered responsive customer service by resolving inquiries and handling both satisfied and dissatisfied customers with professionalism.

Experience

Work history, roles, and key accomplishments

Chili's Grill & Bar logoCB

Food Runner

Chili's Grill & Bar

May 2025 - Nov 2025 (6 months)

Worked as a Food Runner for seven months, completing opening/closing tasks and delivering food promptly and accurately while maintaining an organized service line. Used a POS system to support to-go orders and trained three new team members, de-escalating highly dissatisfied customers in a fast-paced environment.

Poshmark logoPO

Selling Associate

Apr 2017 - Feb 2025 (7 years 10 months)

Managed resale operations for nine years, including photographing/filming inventory, creating detailed listings, negotiating prices, and processing sales. Provided responsive customer service to resolve inquiries and handle both dissatisfied and satisfied buyers and sellers, supporting smooth transactions and positive experiences.

Education

Degrees, certifications, and relevant coursework

JS

James Madison High School

Attended James Madison High School.

Tech stack

Software and tools used professionally

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