Ashley McNeely

Supported high-value financial advisors by managing end-to-end operational workflows, resolving 'not in good order' issues, and processing complex account setups and alternative investment purchases while ensuring regulatory compliance.

Facilitated TD Ameritrade–Schwab merger enrollments by managing Prime Broker and Trade Away accounts, processing Schedule A documents, and importing CUSIP data to ensure timely trade approvals and compliance.

Provided specialized support to high-value financial professionals, resolved escalated client issues through in-depth research, trained new hires, and consistently exceeded performance targets.

Operated and calibrated an AI system to gather medical benefit information and transmit data to physician offices, adapting to evolving software requirements to improve system accuracy.

Advised individuals and businesses on insurance, retirement planning, and budgeting, delivering personalized financial plans and cultivating trusting client relationships to achieve financial goals.

Supported office expansion from Pueblo to Colorado Springs by coordinating logistics, delivering educational classes on taxes and retirement, and liaising with financial and insurance partners.

Managed IRA and mutual fund client accounts, processed transactions accurately, served as a beta tester for department tools, and mentored new hires leading to a promotion within the Personal Services Group.

Grade: 3.45 GPA

Activities and societies: English Honor Society; Black Student Alliance; Dean's List

Completed a Bachelor-level program with a major in English and a minor in Business Administration, achieving a 3.45 GPA and receiving honors such as Dean's List and membership in the English Honor Society.