
Ashley Garcia
@ashleygarcia4
Operations professional at Texas A&M University-San Antonio coordinating vendors and partners to improve first-semester retention.
What I'm looking for
At Texas A&M University-San Antonio, I manage operations across 11 Texas regions and track participant data to monitor performance, identify trends, and adjust strategy. I also coordinate vendor and partner relationships, turning their input into process improvements that drove first-semester retention gains.
Earlier, at Accenture, I authored technical materials including equipment manuals and operating and maintenance instructions, and led document management operations for the BP Oil account. My experience also includes maintaining records in full compliance with state certification requirements at Alamo Center for Learning and serving as a Master at Arms in the United States Naval Reserves.
Experience
Work history, roles, and key accomplishments
Recruitment & Outreach Coordinator
Apr 2021 - Present (5 years 6 months)
Managed operations across 11 Texas regions, tracking data on 200-500 participants annually to monitor performance metrics and adjust strategy. Built and maintained 10+ vendor and partner relationships, coordinating resources and driving retention gains.
Administrative Assistant
Alamo Center for Learning
Jan 2014 - May 2015 (1 year 4 months)
Maintained accurate records for 100+ program participants, ensuring 100% compliance with State of Texas and DOEP certification requirements. Supported senior leadership with budgets, scheduling, and correspondence across multiple sites.
Directed base security operations at Fort Sam Annex, enforcing safety protocols and maintaining compliance with FEPCOM requirements. Oversaw drug and alcohol testing collection program with 100% compliance and zero accountability failures.
Authored 5+ technical materials including equipment manuals and operating instructions, interpreting technical specifications. Led high-volume document management operations for the BP Oil account, overseeing workflows and quality control.
Education
Degrees, certifications, and relevant coursework
Texas A&M University-San Antonio
Master of Business Administration (M.B.A.), Business Administration
Master of Business Administration (M.B.A.) from Texas A&M University-San Antonio, completed in May 2024.
Texas A&M University-San Antonio
Bachelor of Business Administration (B.B.A.), Business Administration
Grade: Cum Laude
Bachelor of Business Administration (B.B.A.) with a concentration in Entrepreneurship, graduated Cum Laude in December 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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