At Acentra Health, I handled employee and employer inquiries and supported FMLA and leave cases, from eligibility reviews and documentation to absence tracking and return-to-work follow-up.
I also processed Short-Term Disability and Workers’ Compensation cases, monitored required documentation, and followed cases through resolution or return to work. I conducted pre-payroll and case audits, corrected discrepancies, and maintained accurate records.
Earlier, in disease management at APS Healthcare, I enrolled employees in programs, completed health-risk assessments, and scheduled clinician appointments. At WellCare, I conducted health screenings and supported eligible members with care-plan coordination.
At Omni Montelucia, I provide customized therapeutic and relaxation massage, tailor services to client needs, and maintain accurate records. My previous massage therapy roles included The Scott Resort & Spa and Massage Envy.
