Ashish Vikhar
@ashishvikhar
Senior Escalation Engineer III delivering secure hybrid identity and AWS cloud operations.
IndiaWhat I'm looking for
I’m a Senior Escalation Engineer III with 16 years of industry experience, focused on secure hybrid identity and cloud operations across Active Directory and AWS. I’m AWS Certified SysOps Administrator – Associate, and I implement and manage hybrid Active Directory environments, including Azure Active Directory (AAD) integration and directory synchronization with Active Directory (AAD) Connect.
I lead migrations from on-premises Active Directory to Office 365, and I manage Windows Server upgrades while integrating compliance and auditing in both Windows Server and Office 365. I also support cloud and infrastructure reliability—running AWS services (EC2, S3, CloudWatch, CloudFront, Route 53, RDS, VPC, IAM), managing virtualization (Hyper-V/VMware ESXi), and handling backup/recovery with Veeam and infrastructure monitoring with N-Central—while delivering strong client communication and escalation handling.
Experience
Work history, roles, and key accomplishments
Senior Escalation Engineer III
Ayukul Technologies
Oct 2024 - Present (1 year 7 months)
Administer hybrid Active Directory and Azure Active Directory, including AAD Connect directory synchronization and Office 365 identity integration. Manage Office 365 compliance/auditing, firewall/VPN solutions, Hyper-V/VMware environments, and Veeam-based backup and recovery.
Senior Network/AWS Cloud Engineer
Pepcus Software Services Pvt. Ltd.
May 2023 - Sep 2024 (1 year 4 months)
Managed and secured cloud and physical infrastructure, including AWS services such as EC2, VPC, S3, CloudFront, and Route 53. Optimized AWS costs by migrating static websites from EC2 to S3 with SSL certificates and CloudFront, and handled access requests across AWS, Office 365, GitHub, Jira, Confluence, and Active Directory.
Senior Administrator
Microland Ltd.
Nov 2022 - May 2023 (6 months)
Managed local and AWS IT infrastructure for the Indore office and supported users across multiple locations. Handled SCCM-based deployments, asset inventory, machine setup, Azure VDI provisioning, and troubleshooting including video conferencing and AWS platform support.
Senior Analyst II
WM Universal Solutions, India Pvt. Ltd.
Oct 2015 - Nov 2022 (7 years 1 month)
Supported local IT infrastructure at the Indore office and responded to support requests from teams across India. Performed software deployments and OS deployment using SCCM, maintained asset inventory, and supported AWS operations and troubleshooting using services including EC2, S3, CloudFront, and CloudWatch.
Senior Network Engineer
InfoBeans Systems Pvt. Ltd.
May 2009 - Oct 2015 (6 years 5 months)
Resolved network and IT issues and supported daily operations for internal teams. Managed deployment and maintenance of virtual and physical servers and performed backups of VSS/SVN systems while creating Active Directory and Microsoft 365 accounts and executing server hardware/OS upgrades.
System Administrator
Biz Assist Services Pvt. Ltd.
Jun 2008 - Apr 2009 (10 months)
Provided 24x7 technical support to US-based clients and managed a 140-system network during night shifts. Handled UPS power, internet lease lines, and server operations and produced nightly activity reports for management.
Education
Degrees, certifications, and relevant coursework
Mansarovar Global University, Bhopal
Master of Computer and Application, Computer and Application
2022 - 2024
Grade: GCPA 7.56
Completed a Master of Computer and Application at Mansarovar Global University, Bhopal. Earned GCPA 7.56.
Capital University, Jharkhand
Bachelor of Computer Application, Computer Application
2020 - 2022
Completed a Bachelor’s in Computer Application at Capital University, Jharkhand from 2020 to 2022.
Jetking Indore
JCHNP
Completed the JCHNP program at Jetking Indore in 2008.
ITI Indore
Diploma in IT & ESM
Completed a 2-year Diploma in IT & ESM at ITI Indore.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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