Ashish Joshi
@ashishjoshi1
AI prompt engineering specialist with marketing, BD, and customer success experience.
What I'm looking for
I am an AI prompt engineering specialist with extensive experience evaluating model outputs for clarity, bias, and factuality while writing prompts and creating rubric-based evaluations for multinational clients.
Over the past several years I have worked as an independent contractor for Telus International AI improving search result quality for a global audience and conducting prompt writing and response evaluation at scale.
Earlier roles span marketing, business development, sales, and customer service across organisations including British Airways, CBS Interactive (London), HDFC Bank, and NetCom Learning, where I drove lead generation, CRM, project delivery, and team operations.
I hold an MBA in Marketing Management and combine strong stakeholder management, data analysis and reporting, and advanced Microsoft Office skills with a focus on delivering measurable quality and customer satisfaction improvements.
Experience
Work history, roles, and key accomplishments
Deliver prompt engineering, rubric-based evaluation, and assessment of AI outputs to improve global search result quality, focusing on clarity, bias mitigation, and relevance for multinational clients.
Learning Consultant Inside Sales
NetCom Learning
May 2017 - Dec 2017 (7 months)
Generated leads, managed prospects, and executed follow-ups to drive training revenue and client conversion.
Freelancer Outsourcing Agent
Freelancer
Jan 2015 - Jan 2017 (2 years)
Managed business development, web content creation, and project delivery for clients including awasindia.com, kanakearthenergies.com, and nederhofadvies.nl.
Head of Marketing
Rousha Capital Investors Pvt. Ltd.
Jul 2013 - Nov 2014 (1 year 4 months)
Directed retail marketing strategies, lead generation, CRM, and office management to support business growth and customer acquisition.
Deputy Manager
HDFC Bank
Jan 2013 - Jun 2013 (5 months)
Managed a portfolio of 150+ customers, drove product sales, and oversaw team operations to improve service and sales performance.
Business Developer
CBS Interactive
Aug 2011 - Sep 2012 (1 year 1 month)
Engaged B2B clients for IT security solutions (Symantec, EMC, IBM, Citrix), driving sales pipelines and partnership opportunities.
Assistant Manager
British Airways
Feb 2006 - Oct 2010 (4 years 8 months)
Managed web support, escalations, reservations, fare calculations, and upselling to optimize customer service and revenue outcomes.
Conducted B2C sales for US Bank products, meeting sales targets and providing customer support across outbound campaigns.
Customer Care Executive
EXL Services
Jan 2003 - Feb 2004 (1 year 1 month)
Provided offshore customer support for Dell, resolving inquiries and maintaining high customer satisfaction standards.
Education
Degrees, certifications, and relevant coursework
Anglia Ruskin University
Master of Business Administration, Marketing Management
2011 - 2012
Completed an MBA in Marketing Management focusing on marketing strategy and business development between 2011 and 2012.
Devi Ahilya Vishwavidyalaya (DAVV)
Bachelor of Hotel Management, Front Office & Accommodation
1998 - 2002
Completed a Bachelor in Hotel Management with specialization in Front Office and Accommodation from 1998 to 2002.
Sherwood Academy
Class XII (Higher Secondary), Commerce
1997 - 1998
Completed Class XII in Commerce during 1997–1998 with focus on commerce subjects.
St. Fidelis School
Class X (Secondary School Certificate), Secondary Education
1995 - 1996
Completed Class X (secondary education) in 1995–1996.
Availability
Location
Authorized to work in
Job categories
Skills
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