Udit Tiwari

Track issue and resolution logs across AI evaluation projects, author SOPs and escalation rubrics, and triage incoming issues against defined criteria. Promoted to a specialised escalation queue resolving payment disputes weekly.

Built and run a 60+ tool web platform solo (PHP/JavaScript), including keyword and performance tracking across 235+ tracked terms.

Built recruitment dashboards in Excel and Google Sheets to track pipeline volume and hiring throughput, coordinated hiring drives across four cities, and managed KYC verification and compliance checks through onboarding.

Wrote multi-step, scenario-based task prompts for AI agents in enterprise environments and evaluated submissions against a rubric for tool-invocation order and edge-case handling.

Evaluated and fact-checked Gemini outputs against a structured rubric for factual accuracy, reasoning quality, and instruction adherence. Identified and logged hallucinations and reasoning gaps with structured written feedback.

Conducted exploratory, functional, and regression testing across 250+ products, filing reproducible defect logs with clear reproduction steps, timestamps, and screenshots.

Conducted exploratory, functional, and regression testing across 250+ products, filing reproducible defect logs with clear reproduction steps, timestamps, and screenshots.

Conducted exploratory, functional, and regression testing across 250+ products, filing reproducible defect logs with clear reproduction steps, timestamps, and screenshots.

Cleaned and validated ML training datasets using Python (Pandas) and Excel, running accuracy checks before model ingestion.

Master of Computer Applications (MCA) degree from LNCT University, Bhopal, completed from 2022 to 2024.

Bachelor's degree in Defence and Strategic Studies from Model Science College, Jabalpur, completed from 2019 to 2022.

Professional certificate in Data Analytics from Google.

Student Expert certification in API Fundamentals from Postman.