Asanda Masuku
@asandamasuku
I process visa applications, verify documents, and deliver accurate client support.
South AfricaWhat I'm looking for
I'm currently seconded from BLS International Services Limited to the US Consulate Johannesburg, where I receive and review visa application documents, confirm Yatric appointments, sort immigration and non-immigration applications, and resolve applicant queries.
At BLS International, I've processed Spain, Slovakia, and Cyprus visa applications using VisaBio and ACCEDA, completed biometric enrolment, submitted applications to embassies, and communicated outcomes to applicants. My Tourism Management diploma and advanced diploma support my client-service approach, attention to detail, and ability to work effectively in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Consulate Greeter
US Consulate Johannesburg
Jan 2025 - Present (1 year 7 months)
Receive and consider visa applicants' documents, verify appointments on the Yatric system, and direct applicants to the next point of service. Sort visa applications into immigration and non-immigration categories.
Visa Submission Officer
BLS International Services Limited
Jan 2024 - Present (2 years 7 months)
Process and submit visa applications to relevant embassies, capture applicant details, and perform biometric data enrolment. Answer and resolve queries from prospective visa applicants.
Intern
BLS International Services Limited
Jan 2023 - Dec 2024 (1 year 11 months)
Received travel documents from visa applicants, captured details on visa application systems, and performed biometric data enrolment. Processed and submitted visa applications to relevant embassies.
Hotel Porter
The Park Lodge Hotel & Apartments
Jan 2023 - Dec 2023 (11 months)
Welcomed guests upon arrival, assisted with luggage, and provided directions and local information. Contributed to a positive guest experience through courteous service.
Education
Degrees, certifications, and relevant coursework
Tshwane University of Technology
Advanced Diploma, Tourism Management
2024 - 2024
Completed an Advanced Diploma in Tourism Management.
Tshwane University of Technology
Diploma, Tourism Management
2020 - 2023
Completed a Diploma in Tourism Management.
Hoërskool Voortrekker
Grade 12, General
2015 - 2019
Completed Grade 12.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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