At Innovaccer, I analyzed claims data for value-based care projects with ACOs, deriving insights for cost reduction, risk stratification, and quality improvement. I used SQL, Python, and Power BI to develop dashboards tracking key KPIs.
At EXLservice, I directed development of a centralized database covering British housing stock and EV infrastructure. I also led and mentored a team of six analysts, while process improvements increased team effectiveness by 50% and reduced project timelines by 35%.
Earlier at EXLService, I built a Power BI dashboard to track monetary benefits from consumer data validation, delivering £5M in value. I also helped monetize deceased-customer data, generating £0.2M in annual gains.
At EXLServices, I introduced an operational overhaul that removed 40% of redundancies and boosted productivity by 25%. In project work, my analysis helped reduce fraud, complaints, and operating costs.

