At Goldman Sachs, I develop and enhance QlikView and Power BI dashboards for operational reporting, workforce analytics, ticket management, and service-level monitoring. I also build Python automations for reporting, data extraction, validation, and recurring operational tasks.
I automated hourly ticket reporting for ticket status and SLO breaches, with cluster-based email distribution. I also created reporting automations for new-hire activity and a QlikView attendance dashboard combining roster, shift, login/logout, and leave data.
At Deloitte Consulting USI, I developed and deployed Power BI dashboards for stakeholder decision-making. On a State of Oregon healthcare project, I optimized stored procedures and automated data processes, improving data retrieval efficiency by 30%.
My work has included data validation and reconciliation, SQL, Python, and AI-assisted development with Claude and GitHub Copilot. I’m currently learning prompt engineering for analytics, automation, coding, and documentation.
