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sumittendulkar shukla

@sumittendulkarshukla

Business Analyst at Indian Digital Health Solutions who built its analytics function and helped lift online payment share by 18%.

India

Message

At Indian Digital Health Solutions, I joined as the first Business Analyst and built the analytics setup from scratch, including SQL views, automated KPI reporting, and Power BI dashboards. I defined a company-wide KPI framework and automated reporting refreshes with SQL and Python.

I built a payment-pattern dashboard that surfaced a higher no-show rate for pay-at-clinic bookings. The findings informed a prepaid-incentive rollout that lifted online payment share by 18%.

At Flipkart, I analyzed daily shipment data and delivery breaches, then built Tableau and Power BI dashboards for logistics KPIs. I also automated daily reports with Python to support proactive decisions and on-time delivery.

At Infosys, I developed ETL pipelines, built Power BI dashboards for client reporting, and implemented automated data validation checks. I hold the Google Data Analytics Professional Certificate and Microsoft Power BI Data Analyst Associate certification.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst

Current

Indian Digital Health Solutions

Nov 2024 - Present (1 year 11 months)

Built the analytics function from scratch, including SQL views, automated KPI reporting, and Power BI dashboards, as the company scaled from 1 to 4 cities and 8K to 40K+ monthly bookings. Developed a payment-pattern dashboard that informed a prepaid-incentive rollout, lifting online payment share by 18%, and analyzed the booking funnel to cut abandonment by 12%.

SQL Power BI Python KPI Analysis Requirements Gathering Stakeholder Management Root Cause Analysis ETL Pipelines Data Warehouse ChatGpt Claude

Business Analyst, Control Tower

Flipkart

Oct 2023 - Oct 2024 (1 year)

Monitored end-to-end order fulfillment across First, Middle, and Last Mile, ensuring deliveries met the committed Customer Promise Date. Analyzed 100K+ daily shipments using SQL to identify breach trends, performed root cause analysis on delivery breaches, and built Tableau and Power BI dashboards covering 10+ logistics KPIs.

SQL Tableau Power BI Python Root Cause Analysis KPI Monitoring Logistics Analytics SLA Compliance

System Engineer | Business Analyst

Infosys

Mar 2021 - Sep 2023 (2 years 6 months)

Developed ETL pipelines processing 1TB+ daily data, optimized database queries, and built Power BI dashboards serving 200+ daily active users. Managed end-to-end requirements gathering for 5 major client projects and implemented automated data validation checks.

ETL Pipelines SQL Power BI Data Validation Requirements Gathering Data Analysis Documentation