Open to opportunities

Arup Barman

@arupbarman1

Message

Fresher after-sales operator with customer support and technical troubleshooting experience.

India

Message

What I'm looking for

I am seeking an entry-level role in customer or technical support where I can learn, contribute to a team, and grow my troubleshooting and service skills.

I am a passionate and adaptable fresher with hands-on experience in after-sales support and retail customer service. I have handled customer support and services post-purchase, managed technical issues such as troubleshooting, signal loss, and connectivity problems, and promoted products to meet sales targets.

I excel in time management, communication, multitasking, and basic computer skills with coding knowledge. I am excited to learn, contribute, and grow as part of a dynamic team where I can apply and expand my technical and customer-service abilities.

Experience

Work history, roles, and key accomplishments

Current

Retail Store Executive

Current

Airtel

Jan 2021 - Present (5 years 5 months)

Supported customers with Airtel services, resolved issues, and promoted products and plans to meet store sales targets.

Sales Customer Service Product Promotion Communication Skills Time Management

After Sales Operator

Tata Play

Jan 2020 - Jan 2021 (1 year)

Handled customer support and post-sale services, troubleshooting signal loss and connectivity issues to restore service and improve customer satisfaction.

Customer Support Troubleshooting Connectivity Diagnostics Technical Support Time Management Communication Skills Multitasking