AHArticia Hamilton
@articiahamilton
Dedicated billing specialist with expertise in healthcare administration.
United StatesWhat I'm looking for
I am a dedicated and detail-oriented professional with extensive experience in insurance billing and customer service. My career has been focused on leveraging my expertise in healthcare administration and financial processes to contribute to organizational success. I aim to apply my strong analytical and interpersonal skills to improve operational efficiency, enhance patient satisfaction, and support the strategic objectives of a dynamic and growth-oriented company.
In my current role as a Billing Specialist at Arisa Health Systems, I manage patient billing inquiries and assist with claims submission, achieving a high rate of claim approvals. I collaborate with healthcare professionals to ensure accurate coding and billing practices, and I conduct follow-ups on unpaid claims, which has significantly improved cash flow and reduced outstanding balances. My previous experience as an Insurance Billing Specialist and Customer Service Representative at St. Bernard further honed my skills in processing and submitting insurance claims while maintaining compliance with industry regulations.
Throughout my career, I have consistently demonstrated my ability to provide exceptional customer service and resolve billing issues efficiently. I am committed to maintaining high standards in documentation and data entry, ensuring that all patient records are accurate and up-to-date. I am excited about the opportunity to bring my skills and experience to a new role where I can continue to make a positive impact.
Experience
Work history, roles, and key accomplishments
Billing Specialist
Arisa Health Systems
Apr 2024 - Present (1 year 2 months)
Managed patient billing inquiries and assisted with claims submission, achieving a high rate of claim approvals. Collaborated with healthcare professionals to ensure accurate coding and billing practices. Conducted follow-up on unpaid claims, improving cash flow and reducing outstanding balances.
Insurance Billing Specialist/ CSR
St. Bernard
Apr 2018 - Apr 2024 (6 years)
Processed and submitted insurance claims for medical services, ensuring accuracy and compliance with industry regulations. Communicated with insurance companies to resolve billing issues and disputes, enhancing overall efficiency. Maintained patient records and tracked claim statuses, reducing the time for resolution.
First Assistant Manager
Cato Fashions
Feb 2016 - Apr 2018 (2 years 2 months)
Assisted in managing daily store operations, including inventory management and staff supervision. Provided exceptional customer service, fostering a positive shopping experience for customers. Implemented promotional strategies that increased store sales.
Cashier
Dairy Queen
Feb 2015 - Dec 2015 (10 months)
Delivered excellent customer service while processing transactions accurately and efficiently. Maintained cleanliness and organization of the dining area, ensuring a welcoming environment for customers. Assisted in training new staff members on store protocols and cash handling procedures.
Education
Degrees, certifications, and relevant coursework
Coastal Medical Training Institute LLC
Certificate, Medical Administration
Completed a comprehensive program to become a Medical Administrative Assistant. Gained proficiency in insurance claims processing, submission, and billing systems, along with knowledge of commercial plans, Medicare/Medicare Adv/Medicaid, and HIPAA regulations. Developed strong attention to detail in documentation and data entry, and the ability to handle billing inquiries and resolve discrepancies
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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