
Artem Baykov
@artembaykov
I build agentic AI workflows that automate fintech operations and delivery.
What I'm looking for
I'm leading IT operations for a fintech payments company, where I connect business processes to AI agents, APIs, databases and Python services. I grew a systems and PostgreSQL support remit into AI-driven development without adding developer or DevOps hires.
I built an integration that closes merchant whitelisting tickets in 22 seconds and cleared a backlog of 4,700+ tickets. I also built a compliance validator for 1,000+ merchant websites and lead a payment approval-rate analytics platform on AWS EKS with 460+ automated tests.
Across 20 years in infrastructure, DevOps and operations, I've led cloud migrations, supported Poland's national medical rescue system, and prepared organizations for ISO 27001 audits. I build automation with security guardrails, including permission tiers, release tests, human approval, audit trails and rollback plans.
Experience
Work history, roles, and key accomplishments
IT Operations Lead
Confidential
Oct 2025 - Present (11 months)
Lead architecture, development, infrastructure and security for a fintech company, reporting to the CEO. Drove AI-driven development, built a service desk integration, compliance validator, and data warehouse, and migrated infrastructure to AWS.
Lead Infrastructure Engineer
bbf:
Sep 2023 - Oct 2025 (2 years 1 month)
Led planning, implementation and migration of on-premises infrastructure to Azure, modernizing IT operations in a growing construction business. Managed Microsoft 365 and endpoint environments for over 200 users, and led Jira Cloud adoption.
IT Manager
PropellerAds
May 2017 - Jun 2023 (6 years 1 month)
Led IT preparation for successful ISO 27001 audits in two consecutive years, including endpoint security and device management controls. Delivered IT infrastructure for three new offices in India, Serbia and Cyprus.
IT Specialist and DevOps Engineer
Pentegy
Jan 2015 - Oct 2016 (1 year 9 months)
Supported production operations of Poland's national medical rescue system under strict SLAs. Maintained CentOS Linux, MySQL replication, WildFly application servers, VMware ESX and Fortinet load balancing.
Second Line Support Specialist
Citi
May 2008 - Dec 2014 (6 years 7 months)
Provided remote technical support to global Citigroup businesses, resolving workstation, application and VMware/Citrix issues within service-level agreements. Automated support tasks using PowerShell, PsTools and JavaScript.
Local Support Specialist
Luxoft
Jan 2006 - Jan 2008 (2 years)
Provided local support services.
Local Support Engineer
Oil & Gas Eurasia
Jan 2005 - Jan 2006 (1 year)
Provided local support engineering services.
Education
Degrees, certifications, and relevant coursework
Modern University for the Humanities
Bachelor of Science, Computer Science and Engineering
2000 - 2004
Bachelor of Science in Computer Science and Engineering from Modern University for the Humanities, Moscow, from 2000 to 2004.
Cisco Networking Academy
CCNA Routing and Switching, Networking
Completed four CCNA Routing and Switching courses at Cisco Networking Academy in 2019.
Tech stack
Software and tools used professionally
Google Cloud Platform
Amazon S3
Kubernetes
Amazon EKS
Cloudflare
GitHub Actions
MySQL
PostgreSQL
Redis
Terraform
Jira
JavaScript
Python
PowerShell
Traefik
Celery
Django REST framework
FastAPI
Grafana
Zabbix
Azure Monitor
CentOS
Linux
macOS
Windows
Google Workspace
Puppet
Docker
NGINX
Wildfly
Citrix
JAMF
Trivy
Bash
N8N
Claude Code
Fortinet
Availability
Location
Authorized to work in
Salary expectations
Social media
Skills
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