At Maytech Technologies, I support staff in the Sri Lanka office and remote users, administer Microsoft 365 and endpoint management, and maintain network infrastructure. I designed, built, and launched an internal Service Desk portal for queue triage and ticket tracking.
At VFS Global (Dezign Intelligence), I supported visa application centers and diplomatic mission operations across Sri Lanka and the Maldives. I deployed visa platforms and biometric enrollment hardware, and logged and resolved incidents in ServiceNow.
At Actiive Tech Networks, I configured Cisco routers and switches and participated in campus network design. I’ve also built web projects including ZolviQ, a prototype IT Service Desk application for asset tracking and incident management.
