I am a Senior Engineering Manager with 8 years of leadership experience and over 18 years of software development experience across a diverse tech stack. Throughout my career, I have mentored and empowered leaders and team members to deliver great impact and advance in their careers. I have a proven record of leading Agile teams with a focus on subdomain and team leadership, prioritization/OKRs, project management, and metric-driven outcomes.
One of my recent accomplishments includes leading the development and implementation of an AI Agent aimed at reducing Customer Care ticket volume by 20%. I coordinated with top AI providers such as Microsoft, Google, and AWS to ensure its success. I also orchestrated the restructuring of a subdomain to enhance team clarity and objectives, significantly boosting engineering engagement and identifying growth opportunities for Managers and Individual Contributors (ICs).
Additionally, I have led cross-domain integration projects with external mobility partners, generating additional annual revenue of €2.8 million. I have also influenced and directed operational tool replacement strategies, optimizing cost analysis and negotiation, resulting in estimated savings of €1 million over three years.